This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Plano Parkway
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4709 W. Plano Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was clean, and the staff was friendly and helpful.
Business response:
Dear Corinthian, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. We appreciate your remarks about the staff serving as an encouragement for the entire team. Please revisit us for another exciting stay.Sincerely,Hotel Management
Esta bien para pasar la noche el cuarto estaba limpio.
It’s coo
Business response:
Dear Shaneka, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management
Clean
The property is accessible to all
Business response:
Dear Vinodkumar, Thank you for the kind review. We are pleased everything went great for you during your visit and that our excellent location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management
Most of the staff are professional and accommodating. Extremely dirty floors, hallways , elevators, roaches crawling walls in room , . Inside drawers, cabinets are filthy. A microwave was missing in my room and no one was aware unto I mentioned. Not a clean place by any means sadly, bc it is a good location. The elevator floor is dirty all the time. In other words every where you look you find dirt, bugs. But american way or idea of cleaning is way inferior than any other culture . The dirt is right in front of you and no on... read more
Business response:
Dear Cristiane, Thank you for your recent review of your stay at our hotel. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Managemen... read more
Frequently asked questions about Extended Stay America - Dallas - Plano Parkway
How is Extended Stay America - Dallas - Plano Parkway rated?
Extended Stay America - Dallas - Plano Parkway has a 4.2 star rating with 762 reviews.
When is Extended Stay America - Dallas - Plano Parkway open?
Extended Stay America - Dallas - Plano Parkway is open now. It will close tomorrow at 12:00 a.m.