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Extended Stay America - Dallas - Plano Parkway
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4709 W. Plano Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Black Cat I booked the room for my wife and daughter. The room was okay. It was the condition I expected for the price. At first we were given a room that still had some one in it. We used the key and there was a black cat staring back at us when we opened the door. When we explained this to the front desk, they gave us a suit for my wife and daughter. So we do apricate the upgrade.
Business response:
Dear Christopher, Thank you for your feedback. We sincerely apologize for the initial mix-up with your room assignment and the inconvenience it caused. We are glad to hear that our staff was able to promptly address the situation and provide an upgrade for your wife and daughter. Your understanding is greatly appreciated, and we are committed to ensuring that such incidents do not recur. We hope to have the opportunity to welcome you again and provide a seamless and enjoyable stay.Sincerely,Hotel Management
We were not able to use the shower… and some fittings were off… we had to leave at 6 and the breakfast was very sparse beverage and muffins,
Business response:
Dear Cimi, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the shower and the condition of the fittings in your room. Additionally, we regret that our breakfast offerings did not meet your expectations. Your feedback is invaluable to us, and we are taking steps to address these issues and enhance our guest experience. We appreciate your patience and understanding and hope you will give us another opportunity to provide you with a more satisfactory stay in the future.Sincerely,Hot... read more
Frequently asked questions about Extended Stay America - Dallas - Plano Parkway
How is Extended Stay America - Dallas - Plano Parkway rated?
Extended Stay America - Dallas - Plano Parkway has a 4.2 star rating with 762 reviews.
When is Extended Stay America - Dallas - Plano Parkway open?
Extended Stay America - Dallas - Plano Parkway is open now. It will close tomorrow at 12:00 a.m.