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Extended Stay America - Dallas - Plano Parkway
- Hotels
- Plano, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4709 W. Plano Pkwy., Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Noisy, no fault of the hotel, just noisy neighbors. Place had 2 beds with a sleeper sofa, good for family of 5 with 3 teenagers. We all fit nicely in the room and it had a fridge to put our cold drinks. We couldn't find an ice machine but we just filled out water bottles half full of water and stuck them in the freezer over night then filled them up with water before we left in the morning, it all worked out.
Business response:
Dear Keri, Thank you for your feedback! We are pleased Extended Stay America comfortably accommodated your family of five and found our beds and sleeper sofa comfortable. It's great you used the fridge for your drinks. We appreciate your understanding regarding the noise and look forward to welcoming you back for another stay.Sincerely,Hotel Management
I would stay again!
Business response:
Dear Tierica, Thank you for your feedback. We are delighted that you enjoyed your stay and appreciate your positive sentiment. We aim to provide an exceptional experience for our guests, and your willingness to return is a lovely affirmation of our efforts. We look forward to the opportunity to welcome you back and provide you with another memorable stay.Sincerely,Hotel Management
Black Cat I booked the room for my wife and daughter. The room was okay. It was the condition I expected for the price. At first we were given a room that still had some one in it. We used the key and there was a black cat staring back at us when we opened the door. When we explained this to the front desk, they gave us a suit for my wife and daughter. So we do apricate the upgrade.
Business response:
Dear Christopher, Thank you for your feedback. We sincerely apologize for the initial mix-up with your room assignment and the inconvenience it caused. We are glad to hear that our staff was able to promptly address the situation and provide an upgrade for your wife and daughter. Your understanding is greatly appreciated, and we are committed to ensuring that such incidents do not recur. We hope to have the opportunity to welcome you again and provide a seamless and enjoyable stay.Sincerely,Hotel Management
We were not able to use the shower… and some fittings were off… we had to leave at 6 and the breakfast was very sparse beverage and muffins,
Business response:
Dear Cimi, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the shower and the condition of the fittings in your room. Additionally, we regret that our breakfast offerings did not meet your expectations. Your feedback is invaluable to us, and we are taking steps to address these issues and enhance our guest experience. We appreciate your patience and understanding and hope you will give us another opportunity to provide you with a more satisfactory stay in the future.Sincerely,Hot... read more
Frequently asked questions about Extended Stay America - Dallas - Plano Parkway
How is Extended Stay America - Dallas - Plano Parkway rated?
Extended Stay America - Dallas - Plano Parkway has a 4.2 star rating with 779 reviews.
When is Extended Stay America - Dallas - Plano Parkway open?
Extended Stay America - Dallas - Plano Parkway is open now. It will close tomorrow at 12:00 a.m.