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Extended Stay America - Dallas - Richardson
- Hotels
- Richardson, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
901 E. Campbell Rd., Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
there's no there there.
Business response:
Dear Miranda, Thank you for your feedback. We apologize for not meeting your expectations during your stay. We continuously strive to enhance our guests' experiences and will take your comments into consideration as we work on improvements. Your insights are invaluable to us, and we hope to provide a more satisfying experience in the future. We appreciate your understanding and hope to welcome you back to Extended Stay America for a better stay next time!Sincerely,Hotel Management
If you've stayed at one Extended Stay America you've pretty much stayed at them all. This one is decent.
The internet here is very hit or miss. When you come for business bring a hotspot or mobile internet solution. There's a nice Whole Foods market nearby with High=Speed internet and it's very worth it to go work there all day with no internet service interruptions. There's no business center as promised but the staff says they will print something for you if you need it, and they will receive packagaes for you at the front desk which seems pretty secure for your fedex or ups or even amazon. some good restaurants close enough ... read more
Business response:
Dear Miranda, Thank you for your feedback! We appreciate your insights regarding the internet service and are sorry for any inconvenience you experienced. We're glad you found the nearby Whole Foods and local restaurants to your liking. We’re committed to enhancing your experience and hope to provide a more seamless stay in the future. We look forward to welcoming you back!Sincerely,Hotel Management
don't go around here at night there's some weird stuff going on but the hotel itself seems pretty safe. a lot of empty beer bottles on the tables in the courtyard in the morning so i guess someone is having a good time here.
Business response:
Dear Miranda, Thank you for sharing your experience with us. We appreciate your feedback regarding the safety of the hotel and the condition of the courtyard. We take guest safety seriously and will ensure that our outdoor areas are cleaned and maintained regularly. It's important to us that all our guests feel comfortable during their stay. We hope to provide you with a more enjoyable experience in the future.Sincerely,Hotel Management
Roslyn at the front desk is very helpful and professional. Adam the manager also is knowledgable about how the Extended Stay systems work - if you get them your check in can be smooth. The gym is decent, 2 of the 3 machines work but not the exercise bike. there's never fresh towels in gym so bring one from your room i guess if you're a workout fiend. the coffee is hit or miss and there's only one kind. 3 out of 5 stars it's a fairly typical stay and a somewhat-rundown and outdated ESA hotel. The chain itself could definitely... read more
The man who works on the weekends does a pretty good job of keeping the hotel clean. It can be very challenging to know when someone will be at front desk to check you in. also very hard to reach the hotel by phone. seems short staffed.
Business response:
Dear Miranda, Thank you for your feedback! We’re glad to hear that our weekend staff member is doing a great job keeping the hotel clean. We apologize for the inconvenience you've experienced with front desk availability and phone accessibility. We understand how important these aspects are for our guests and are actively working to address staffing challenges. Your insights are invaluable to us as we strive to enhance our services. We appreciate your understanding and look forward to welcoming you back to Extended Stay Amer... read more
there is nothing in this area rent a car or drive your own you don't want to be stuck on this property or in this area with no way to move around - they have some of what you need but not all.
Business response:
Dear Miranda, Thank you for your feedback. We appreciate your insights regarding transportation options in the area. We understand that having a rental car can enhance your experience, and we're continuously looking for ways to improve accessibility for our guests. Your comments about our amenities are also noted, and we will strive to offer a more comprehensive selection. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay!Sincerely,Hotel Management
This extended stay isn't in the greatest shape compared to the one in Dallas or others I've frequented. HUGE area for breakfast/dining but there's really no food in the morning just quaker oats and some 7/11 muffins. Coffee is always fresh in the morning though. A lot of people live here so it's kind of like an SRO and you have to make sure they're not sold out of rooms on the days you might extend. I heard a lot of rooms are "not in service" so the property seems sold out but there's empty rooms I guess that no one set up y... read more
Business response:
Dear Miranda, Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that our location and fresh coffee were to your liking. We understand your concerns regarding the breakfast options and room availability, and we are actively working to improve these areas. Our goal is to provide a comfortable stay for all guests, and we value your insights. We hope to welcome you back soon and provide an even better experience!Sincerely,Hotel Management
this place is just okay nothing to write home about!
Business response:
Dear Miranda, Thank you for taking the time to share your thoughts with us. We appreciate your feedback and understand that your experience was just okay. Our team is dedicated to improving our services and amenities to ensure a better stay for all guests. We value your input as it helps us enhance our offerings. We hope you'll consider giving us another chance in the future to provide you with a more memorable experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Dallas - Richardson
How is Extended Stay America - Dallas - Richardson rated?
Extended Stay America - Dallas - Richardson has a 4.3 star rating with 932 reviews.
When is Extended Stay America - Dallas - Richardson open?
Extended Stay America - Dallas - Richardson is open now. It will close tomorrow at 12:00 a.m.