This profile has been claimed by the business owner or representative.
Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bug's in the ROOM! The manger was nt freindly
Business response:
Thank you for bringing these issues to our attention. We sincerely apologize for the cleanliness and service issues you experienced during your stay. This is certainly not acceptable and will be working with the appropriate department heads to see where we fell short and to ensure it does not happen again. We are really sorry for your experience and hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
Anil, please accept our sincere apologies for the issues you experienced. We truly hope you will give us another chance to prove that we are committed to providing outstanding stay and service. We hope to have the opportunity of welcoming you again so we can provide you with a better experience. Sincerely, Hotel Management
Run....don't walk! This hotel was subpar. No hairdryer in room. Called front desk and they did not have any available. Obviously they are not stocking items in the rooms for a reason. I was not able to wash my hair due to this. This is not how I want to start my morning. The area is nice, but not the clientele at this hotel. Again, I contribute this to the low room rate. I also did not want to lay in the bed due to the lack of cleanliness of the room. There was no carpeting. I could not close the windows. It's been a very lo... read more
Business response:
Suzanne, thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. Thank you again for staying wit... read more
It was so noisy from the machine (refrigerator,air conditioner). Bath tub’s water not running
Business response:
We would like to apologize for the issues you experienced during your stay. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Monica, we sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Please consider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Not why I expected I was disappointed that we had to pay extra to get room cleaned. The security doors were broken. Breakfast was store bought breakfast bars. Our room keys kept messing up. So over all I wasn't impressed.
Business response:
We cannot apologize enough for your experience when staying at our hotel. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the standards you should always expect from us every single stay. We are all committed to making sure we don't repeat what you experienced. We look forward to welcoming you back to provide the hospitality that you should have experienced during this stay. Sincerely, General Manager
OK but somewhat disappointing. Upon arrival the receptionist misheard my name and couldn't find my reservation. we were eventually upgraded due to the confusion after finding my reservation. she did not seem happy to be there. there were no toiletries due to them being fully booked for several days - never heard that excuse before. the elevator worked but emitted a disconcerting noise. lots of restaurants within walking distance. HVAC allows the fan to stay on for white noise.
Business response:
Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We regret not meeting all of your expectations, and please be ensured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your candid feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, General Manager
Non smoker's Hades. Smoke free motel but 2 pet rooms were full of smoke. 101 had a slight smell but 102 wreaked of smoke so bad I had a headache within 10 min. Smoke alarms in both rooms had smoke detectors covered with a plastic Baggie. One bed had soiled sheet and pillowcase. A few small bugs found on bathroom sink.
Business response:
John, please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry we failed in doing so while you were here. We will revisit all the areas in which we fell short and will take corrective steps in an effort to improve ourselves. Please consider choosing us again so we can restore your faith in us. Sincerely, General Manager
Totally disappointed with "Continental Breakfast" This Hotel's definition of a "Continental Breakfast" is a couple of Prepackaged Muffins and some Granola Bars. A far cry from the Continental Breakfasts we have ever encountered at other hotels. This amounts to False Advertising in my opinion!ey
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,232 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.