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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was fine but staff were rude.
Business response:
Dear Guest, Thank you for sharing your review. We are pleased to know that you enjoyed your overall stay and appreciate our guest rooms. However, we apologize for any unpleasant interactions with our team. Our focus is on enhancing our guest services through thoughtful, warm hospitality, and we are truly sorry we did not meet this standard. We would love to welcome you back to show you our commitment to enriching experiences. Sincerely, Hotel Management
Everything! Staff not welcoming. Heater/AC ridiculously noisy. Road noise makes it impossible to sleep, TV remote doesn’t work.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not reflect the comfort you anticipated. Your feedback will be passed along so our team can address your issues and ensure better consistency moving forward. We appreciate you bringing this to our attention and hope we’ll have another chance to offer a more fulfilling visit in the future. Sincerely, Hotel Management
Room was ok but check-in staff was subpar. Breakfast was worst one we have ever had.
Business response:
Dear Guest, We sincerely apologize that your check-in experience and breakfast did not meet our usual standards. This is certainly not the impression we wish to leave. Your comments have been shared with our front desk and food service teams to ensure improvement in service quality and breakfast presentation. We appreciate you bringing these concerns to our attention, as they help us enhance guest satisfaction. We hope you’ll allow us another opportunity to provide a much-improved experience. Sincerely, Hotel Management
How is this place on this app? It's basically a Sec8, assisted living, and homeless shelter, masked as a hotel. The place is run down, has shady people everywhere, doors are broken, and have gaps, bathroom lights will give you an epileptic seizure, and needs a warning about it. Bathroom is gross, and loose toilet.The lobby looks like a retirement home full of sick elderly people. All the Babymommas live there too. This is NOT okay!!
Business response:
Dear Guest, We’re truly sorry to hear about your disappointing experience and the negative impression you received of our property. Please know that we take all concerns seriously, and your comments regarding maintenance, cleanliness, and overall environment have been shared with each appropriate teams. Our goal is to provide a clean, safe, and comfortable stay for every guest. We appreciate your honesty, as it helps us improve. We hope you’ll consider giving us another opportunity in the future. Sincerely, Hotel Management
Inpatient and unfriendly front desk lady. Spider and cockroach found in room.
Business response:
Dear Yang, We appreciate you taking the time to share your experience. We’re sorry to hear about the issues you encountered during your stay. Please know that we have a regular pest control program in place, and we’ll review this situation with our housekeeping team to ensure it is addressed properly. We strive to provide our guests with thoughtful hospitality and attentive service; though we regret that you felt otherwise with the front desk. We hope you’ll consider giving us another chance for a more comfortable stay. Sinc... read more
The whole hotel smelled of smoke and marijuana.
Business response:
Dear Debra, We sincerely apologize for the unpleasant odors of smoke and marijuana you encountered during your stay. Maintaining a clean and comfortable environment for all our guests is a top priority, and we regret that we fell short in this instance. Your comments have been shared with our housekeeping and management teams to ensure enhanced monitoring. We truly value your input, as it helps us improve our guest experience. We hope to have the opportunity to provide a more pleasant stay in the future. Sincerely, Hotel Man... read more
When I arrived at the hotel the front desk clerk stated that they had a water problem and there were no rooms available. I would like a refund of any charges as soon as possible
Business response:
Dear Ian, We sincerely apologize for the inconvenience you experienced upon arrival due to the unexpected water issue and lack of available rooms. We understand how frustrating this situation must have been, and we regret any disruption to your travel plans. Your input helps us improve communication and service for future guests. We hope to have the opportunity to provide a smooth and comfortable stay on your next visit. Sincerely, Hotel Management
Booking unavailable rooms online I am unable to give an honest feedback about the room itself due to the fact that after having put in my reservation and paid for my room when I went to get my key I was informed that they didn't have my room yet it was still listed online for sale. The staff on duty seemed very disconnected she had seem like she there was no concern whatsoever for my situation she told me that my room wasn't there and she didn't have a room for me and walked away from the desk without offering any type of so... read more
The door lock didn’t work and had to have help everytime I came in and out…. Was very frustrating…..
Business response:
Dear Brittany, We sincerely apologize for the inconvenience you experienced with the door lock during your stay. We understand how frustrating it must have been to seek assistance each time, and we regret that this affected your overall experience. Our maintenance team has been notified to ensure that such problems do not recur. We truly appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and comfortable stay on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,230 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.