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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room we booked was not cleaned. We had to be assigned to another room which did not have the correct size bed, but was what was available. The room was non-smoking, but the prior resident was a supposed a long term resident that clearly smoked. The room was clean but did smell of cigarette smoke. The hotel, outside and in places inside, smelled strongly of marijuana. Several homeless looking/ rough individuals hang around this hotel. This was a poor stay and i would not recommend this hotel. We would have asked for a ref... read more
Business response:
Dear Daniel, We are sorry to hear about the issues you encountered during your stay. This is far from the experience we aim to provide. We understand how disappointing and uncomfortable this must have been, especially after a long day of travel. Your feedback has been shared with our housekeeping and maintenance teams for immediate review. We take concerns about cleanliness, safety, and guest comfort very seriously, and we regret that we did not meet your expectations. Thank you for bringing these matters to our attention. W... read more
The room felt dirty as there were at least two roaches crawling about. There was no waste basket in the room and the bathroom sink was plumbed in reverse: hot water was delivered when the faucet handle was turned to the right.
Business response:
Dear Kevin, We sincerely apologize for the inconvenience you experienced during your stay. The issues you mentioned regarding cleanliness, pest activity, and the sink plumbing have been addressed with our housekeeping and maintenance teams for immediate attention. We understand how important a clean and comfortable environment is and regret that we fell short on this occasion. Your comments are valuable in helping us improve the overall guest experience. We hope you will consider staying with us again so we can better serve ... read more
We would not recommend that anyone stay here. We walked into the lobby and walked right back out. The place is a dump. The person behind the counter could hardly speak English. I can only imagine what the rest of the place looked like. If I were Hotels.com, I certainly wouldn't have this place on my roster of places to stay.
Business response:
Dear David, We are truly sorry that your experience upon arrival did not meet your expectations. Providing a welcoming, clean, and comfortable environment is very important to us, and we regret that we fell short in your visit. Your comments will be shared with our management and front desk teams to ensure improvements in communication and overall guest experience. We appreciate your input, as it helps us continue enhancing our property for future guests. We hope you might consider giving us another opportunity. Sincerely, H... read more
A bit disappointed The air conditioner was very loud as was the fan/light in the bedroom. Dresser drawers were broken. We reserved a king size bed and got 2 queen(?) . When I went down to talk to them, could not find anyone.
Business response:
Dear Vicki, We sincerely apologize for the issues you encountered with the air conditioner, broken dresser drawers, and the bed type discrepancy. We regret that our team was unavailable when you came down to address your concerns, and we understand how frustrating this must have been. Guest comfort and satisfaction are very important to us, and your feedback has been shared with our maintenance and management teams to ensure these matters are promptly resolved. We hope to provide you with a smoother, more comfortable stay in... read more
I had to change my room from a king size to a small seems like a full size bed, the receptionist was very friendly and sweet but I hated my room. The tub had rust in it so I didn't shower, the light vent was very noisy, the guest were outside loud all night playing music, the hallway floors were nasty filled with dog hair and the whole hotel smelt bad. My room smelled like a sewer on top of that my air conditioner was loud.
Business response:
Dear Jamella, Thank you for sharing your feedback with us. While we are pleased to hear that our receptionist provided you with friendly and attentive service, we sincerely apologize for the many issues you encountered during your stay. From the condition of the tub and noisy vent to the cleanliness of the hallways, unpleasant odors, and noise disturbances, this is far from the standard we strive to deliver. Please know your concerns have been shared with our housekeeping and maintenance teams for immediate attention. We val... read more
When we checked in we went to the room. There are no ice makers in the hotel and we had one tray in the freezer that was half empty. We went to the desk and requested another ice cube tray, and some glasses. I guess I expected too much - I thought there would at least be glasses, if only paper cups in the room! There was a car parked in the disabled spot out front that had the driver's side door taped shut with wide tape all over it. A person sat on the passenger side talking to some folks when they came out. He looked like ... read more
Staff was great but I gave it poor rating because we had muffins from the grab and go breakfast and they had mild! My son ate some of it before I was able to catch it, I expressed this to the lady at the front desk later that day and she just brushed me off (black hair glasses) the room had ants even on the beds The overall room was worn down, water from shower and sink took forever to drain, we had to wait a day to get extra towels that we never received, the curtains were not in place and didn’t close all the way, the air ... read more
6:30 am fire alarm went off , false alarm I guess . no one at the desk to check out ! Took forever to check in clerk wasn’t there. People smoking pot on premises.
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.