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Extended Stay America - Dayton - North
- Hotels
- Dayton, OH
About this business
Location details
6688 Miller Ln., Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
After driving 9 hours, we arrived to the property at 11 pm and were told there wasn’t a room for us. We were told to go to their other location, which was 25 minutes back in the direction from which we had just been driving. This added another 30 minutes on to the 7 1/2 hour drive we needed to finish to get to our final destination the next morning. When checking in at the other property, I was told I had to pay for the room, even though I had already paid for the night months ago. I was told that it was because my booking w... read more
HORRIBLE DISGUSTING ROOM AND PROPERTY
Possibly the worst hotel I've ever stayed in. 1) Elevator wasn't working 2) Horrible smell in hallways 3) Even worse smell in room 4) Shower drained very slowly 5) Was that string cheese in the hallway? 6) Public housing is likely better
Business response:
Dear Brant, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you ... read more
Booked and paid for a room. Drove 5 hours and when i showed up they said sorry we dont have any rooms. So unprofessional. Parking lot was full of people just standing around, wasnt very inviting. Would not attempt to stay here ever again.
Business response:
Dear Samuel, Thank you for sharing your feedback about your recent visit. We want to extend our apologies for not being able to provide you with a room. We completely understand your frustration and the inconvenience this caused you; however, we can confirm this is not a normal occurrence for us. Thank you for bringing this to our attention. Your insights are valuable to us, and we'll continue to work on providing the best possible experience for our guests. Please return. Sincerely, Hotel Management
It was terrible the toilet was clogged the front desk lady was on drugs and slowest hell didn't know what she was doing and then they charged me not only once but twice for the room
Business response:
Dear Renee, We're very sorry to hear about the multiple concerns during your stay. A clogged toilet is unacceptable and should have been resolved promptly. We're also deeply concerned about your experience at the front desk. Please know that we strictly prohibit any illegal activities on or near our premises. Regarding the billing issue, we sincerely apologize for the duplicate charge. We appreciate you bringing these matters to our attention and hope to regain your trust in the future. Sincerely, Hotel Management
place has gone downhill. front desk was friendly, but they can't fix the place.
Business response:
Dear Janet, Thank you for sharing your thoughts. While it's reassuring to hear that the team at the front desk made a positive impression, we are disappointed to learn that the overall condition of the property did not meet expectations. We understand how important it is for every part of a guest’s experience to align with a certain standard, and it's clear that improvements are needed. Your feedback is being taken seriously and shared with the relevant teams as we work toward enhancing future stays. We truly appreciate your... read more
Had a reservation booked online and it still took 20 minutes to book me in. She said they were short handed. The remote in the room was broken. The lamp beside the bed didn't work. Curtains would not close completely unless they were pulled together and then put a weight on it. Not sure if the rooms are supposed to have a blow dryer or not, there wasn't one.
Business response:
Dear Timothy, We sincerely regret the challenges you faced during your stay with us. A smooth check-in process and well-maintained amenities are essential, and we apologize for any inconvenience caused by the delay and room issues. We appreciate your patience as our team worked through staffing challenges, and we will be reviewing our procedures to ensure better efficiency. Additionally, we will address the maintenance concerns in the room to improve guest comfort. Thank you for bringing this to our attention. We hope to hav... read more
The toilet and floor was dirty I tried to different rooms and they both was dirty
Business response:
Dear Renee, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that you had this experience. We are committed to ensuring that this does not happen again, and we appreciate your patience during your time with us. Thank you once more, and we hope to see you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Dayton - North
How is Extended Stay America - Dayton - North rated?
Extended Stay America - Dayton - North has a 3.3 star rating with 2,231 reviews.
When is Extended Stay America - Dayton - North open?
Extended Stay America - Dayton - North is open now. It will close tomorrow at 12:00 a.m.