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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The tv didn't work. Staff didn't care then we discovered bed bugs and were bit by them
Do not go here This was the most disgusting hotel I believe I’ve ever seen. When I arrived, a smoke alarm was going off on the top floor with the window open and people talking very loud from the room. When I got inside, there were two children playing in the hallway at almost 11 PM unsupervised. The walls looked very greasy and hallways appeared dim. The odor was also unpleasant. My spouse and I never even opened the door to the room we booked just based on how disgusting everything was that we had experienced. I was told b... read more
Front staff very nice Hotel very dirty, rooms smelled. Hallways smelled like marijuana day and night. Roaches in our 1st room and then moved to different room and more roaches in 2nd room. Unable to change hotels bcuz of full bookings elsewhere and we had already paid the amount. Not good for families, strange people walking around property and walking through bushes beside property.
Business response:
Dear Brandy, Thank you for taking the time to share your feedback. We are sorry that your stay did not meet your expectations and that you encountered multiple issues, which made your visit uncomfortable and distressing. We sincerely apologize for the condition of your rooms, including the cleanliness and unpleasant odors. These are unacceptable and do not reflect the standards we aim to uphold. We are working with our housekeeping and pest control teams to address these concerns immediately. Guest safety is our top priority... read more
This property is poorly maintained and the area was surrounded by homeless people who made me feel uncomfortable. The photos are not representative of the property and neighborhood area. I cancelled the other 3 nights and went elsewhere.
Business response:
Dear Paola, Thank you for sharing your feedback. We’re sorry that your experience did not meet expectations and that you felt uncomfortable during your visit. We take your concerns seriously, especially regarding the condition of the property. We also understand the importance of making guests feel safe and at ease. Your feedback has been shared with our team, and we are working to address both internal maintenance issues and external concerns in collaboration with local authorities. We hope you’ll consider giving us another... read more
Clean. Didn't have any breakfast as advertised. This is deceptive to customers.
Business response:
Dear Haysely, Thank you for sharing your experience at Extended Stay America. We are pleased to hear that you found the accommodations clean, as guest comfort and hygiene are priorities for us. However, we sincerely regret that the breakfast offering did not meet your expectations, and we apologize for any inconvenience. Your feedback is valuable, and we appreciate the opportunity to improve. We hope to have the opportunity to welcome you again with an enhanced experience in the future. Sincerely, Hotel Management
Dirty
Business response:
Dear Guest, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management
Will not stay here again Out of breakfast. Staff never was at the front desk. Bugs in shower
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Si... read more
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.