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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Would have gone else where... We were in town for a basketball tournament. The front desk who checked us in was very nice! Any hall way you go down smells like Marijuana even though its smoke free. Couldnt access the laundry room or vending machines due to the door not working. No front desk to ask for assistance. Grab and go breakfast consisted of muffins and grits. No bowls for the grits and no coffee cups for the coffee. If the reviews had been honest i would have gone elsewhere unfortunately.
Business response:
Dear Guest, Thank you for sharing your experience with us while in the city for your basketball tournament. It is nice that you enjoyed your easy check-in process with our friendly staff. However, we are deeply saddened and concerned about the issues you encountered in the hotel areas. What you described falls far below the comfort, cleanliness, and respect we promise to guests. We are sorry that your stay was disappointing and left you feeling unsatisfied. Please know that your feedback has been taken very seriously. We are... read more
Dirty Bathroom was filthy pubic hairs on the toilet tub was not washed. Absolutely no toilet paper two out of the three lamps in the room didn’t work food underneath the AC unit hairballs all over the bathroom floor from people coming their hair the water in the shower continuously leaks all night long and leaks fast now just drips. The beds are hard and the pillows are horrible. Would never stay there again. Pictures are below did not get pictures of the pubic hairs. Didn’t think anybody wanted to see that.
Business response:
Dear Guest, Thank you for sharing your recent experience with us. We are sorry to learn about the issues you encountered. Your feedback is essential, and we want to assure you that we’re actively working on improvements to these facilities and the guest experience. Our front desk is always here to help you enjoy your hotel's overall experience. We appreciate your patience and hope you’ll consider giving us another opportunity to provide a stay that better reflects our standards and your expectations. Sincerely, Hotel Managem... read more
The property didn’t have a pleasant smell. The room was not really cleaned. It had an unpleasant smell as well.
Business response:
Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management
Employees nice but hotel is dated and has issues We did try to check in a little early after driving in from Daytona but opted not to pay the $40 early check in fee bc we would only be in the room an hour before we needed to leave again. This was about 1pm. When we arrived later that evening to check in, a room was not ready yet. They tried to give us a room without a pullout couch but we already paid for the deluxe room to include that. We waited until a room was ready; maybe 20-30min. Room is outdated and furniture is old ... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. On the positive side, it is nice to know you were pleased with our staff. Please give us another occ... read more
Roaches in my room. One crawled over my computer while working at the desk!! Broken couch and all ripped, could not sit on it. Filthy floor
Business response:
Dear Guest, Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee no future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you again; we hope you will give us a second chance to deliver the outstanding experience you should alway... read more
Did not honor Expedia booking and charged me again.
Business response:
Dear Guest, We always want our guests to leave with a favorable impression of our hotel; therefore, we are genuinely sorry for the issues you experienced with your reservation. We are also sorry for the inconvenience you encountered with the charges. We appreciate you bringing this to our attention. We value your business and hope you will give us another opportunity to regain your trust the next time you are in the area. Sincerely,Hotel Management
The room was really filthy, hair in the bathroom, toe nails and dirt on the floors, bugs flying around in the bathroom-drain issues, bathroom sink dripping non stop, and loud people above us.
Business response:
Dear Claribel,Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the concerns with your accommodations and the disturbance you experienced. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately, and we genuinely appreciate your bringing this to our attention. We hope you give us another chance to show you the outstanding stay y... read more
Very old and dated hotel, would not recommend.
Business response:
Dear Daniel,Thank you for your feedback about your stay. We apologize that our property did not meet your expectations. We will share your valuable comments regarding the need for an update with our team as we work on updating and refreshing our hotel. We hope you will return to see our commitment to providing outstanding visits should your future travels bring you to our area again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.