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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room I was given was dirty. Bed was not changed and floor had a putter of water. They right away gave me a different room with clean linens. However, the floors were sticky. My sleepers had lots of hair attached to the soles. Not a place to be bare foot. The staff was very friendly.
Business response:
Dear Iraida, Thank you for taking the time to share your experience; we love that you could join us. We know how small details add up to make a significant impact on our hotel's overall impression. Therefore, we would like to apologize for your stay not being as seamless as you expected. We hope to have another opportunity to bestow the hospitality we customarily provide. See you again here in Extended Stay America. Wishing you a bright year ahead!Sincerely,Hotel Management
Served the purpose but wouldn't return This wasn't a planned stay but it served the purpose - sleep & a shower - but would never return. The water pressure was lacking. The water didn't turn off completely in the shower, so you heard it all night. The bathroom door stayed all the way open or closed - no in between. No hair dryer, but besides a bar of soap, there wasn't any hotel necessities. One of the beds (2 queen room on the 3rd floor) a section of the floor & the dresser vibrated. The breakfast was non-existent. They wer... read more
Business response:
Dear Niki, We believe every guest who walks through our doors deserves a comfortable and well-maintained property that feels like a home away from home while traveling. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We do hope to have the opportunity to regain your trust and welcome you back the ... read more
The only good thing about this hotel was the location relative to the track. I paid nearly $400 for one night only to be told the AC was broken. I gave the staff five hours to fix the AC while I was at the race. Upon my return I was told "the maintenance person is off on weekends". My AC was not fixed. It was hot, dirty, and stinky.
Business response:
Dear Kimberly, We are sorry you encountered issues with our AC unit during your stay. It is very unusual for our front desk team to be unresponsive to a guest's needs when made aware of an issue, and typically, our housekeeping and maintenance staff work hard to deliver outstanding service. Therefore, we sincerely apologize for this not being the case during your recent stay. We have shared your feedback with our associates and will use this as an opportunity to improve our service delivery. Thank you for sharing your feedba... read more
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.