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Extended Stay America - Daytona Beach - International Speedway
- Hotels
- Daytona Beach, FL
About this business
Location details
255 Bill France Blvd., Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty Staff was basically non responsive. When the kid finally came to the front desk he looked like he’d been asleep. The room stank, the bed was horrible, just a bad experience. I will say that the shower was hot and the ac in the room worked. That’s all I’ve got good to say about this one.
Business response:
Dear Hope,We apologize for the shortcomings you experienced during your time here. Please know we will address the concerns you mentioned regarding your accommodations with our team to ensure we provide a better guest experience going forward. We also regret if we did not provide the attentive service we strive to show every guest. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. We hope to see you again soon.Sincerely,Hotel Management
They do not respect the reservation
Business response:
Dear Jorge, Thank you for taking the time to share your experience with us. We are sorry about the challenges you encountered. Our front desk team is always here to assist you. Please allow us to check what went wrong in your case and address them satisfactorily. Please consider giving us another opportunity to provide a much more positive experience.Sincerely,Hotel Management
DO NOT BOOK UNDER ANY CIRCUMSTANCES It was the worst night of my life. The room was dirty, with holes in the walls and roaches everywhere. The smell was horrible. It’s better to sleep in your car than stay in this hotel. DO NOT BOOK UNDER ANY CIRCUMSTANCES!
Business response:
Dear Guest, We are sorry your experience did not meet your expectations. We take the cleanliness and condition of our rooms very seriously, and we will address the concerns you raised with our housekeeping and maintenance team. Rest assured, we are committed to improving the guest experience, and your feedback will help guide these efforts. We are grateful for your comments and hope to welcome you again so we can offer you a more enjoyable and comfortable stay.Sincerely,Hotel Management
Smelled like disinfectant - no supplies in kitchen.
Business response:
Dear Anita, Thank you for sharing your feedback. We regret that your experience did not fully meet your expectations. While a clean environment is a priority, we understand that a strong disinfectant smell can be unpleasant. We also apologize if the kitchen was not adequately supplied during your stay. Your comments will help us ensure that future stays are more comfortable and better equipped.Sincerely,Hotel Management
Zero stars One of the worst experiences I've had staying in a hotel water main broke in our room. Got everything wet hotel. Couldn't find the water main, so it kept gushing out. Got us into another room, then proceeded to give us a hard time and not help with reimbursement. Of items that were damaged during incident. Zero stars
Business response:
Dear Kyle, Thank you for sharing your experience. We deeply regret the challenges you faced during your stay. Situations like the water main issue are rare and unfortunate, and we understand the frustration it caused. While efforts were made to relocate you promptly, we sincerely apologize for any inconvenience regarding the handling of your damaged items. Your feedback is valuable and will guide us in improving future guest experiences.Sincerely,Hotel Management
Fire alarms going off for about 90 minutes. The place was chaos - cats and babies crying. Fire alarm in my room went off several times. Then a couple arguing in the hallway at 4am so not much sleep.
Business response:
Dear Stacy, Thank you for sharing your experience. We sincerely apologize for the disturbances you encountered during your stay, including the fire alarm issues and noise disruptions. We understand how challenging it must have been to experience such interruptions, especially when trying to rest. Please know that we take these matters seriously, and your feedback will be addressed to prevent future occurrences. We are grateful for your understanding and hope to have the opportunity to provide you with a more peaceful and enj... read more
Okay but Problematic Fire alarm went off for over half an hour (likely of no fault of the hotel) and the water was unavailable afterwards til 1am. The floor was dirty but everything else was fine, what I would expect from a hotel at this price. Otherwise, I would have rated this hotel a 3-star.
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the concerns you raised. The issues mentioned are not up to our standards, and we’ll work with the team to address these immediately. Your feedback is appreciated, and we hope we can provide a much better experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Daytona Beach - International Speedway
How is Extended Stay America - Daytona Beach - International Speedway rated?
Extended Stay America - Daytona Beach - International Speedway has a 3.5 star rating with 2,041 reviews.
When is Extended Stay America - Daytona Beach - International Speedway open?
Extended Stay America - Daytona Beach - International Speedway is open now. It will close tomorrow at 12:00 a.m.