This profile has been claimed by the business owner or representative.
Extended Stay America - Denver - Airport
- Hotels
- Aurora, CO
About this business
Welcome to Extended Stay America - Denver - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Aurora, CO area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-70 and is 14 miles from the Denver International Airport. From our location, you can easily visit local attractions such as Cherry Creek State Park, Wings Over the Rockies Air and Space Museum, the Denver Botanic Gardens and the De... read more
Location details
15105 E 38th Ave, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When i first checked in the front desk associate was very rude not friendly like many of the staff members there. She continued to tell me that i didnt have a reservation while I continued to spell my name for her. 15 minutes later of not listening she finally found my reservation.
Business response:
I’m so sorry you got a negative impression of one of our staff. We will be sure our usual attentive, friendly, helpful service shines through. Thank you for letting us know how we came across to you.
Business response:
Thank you for the super rating! We're so glad you had a great stay with us. #WoodSpringGuestsRock #WoodSpringGreatStay
Housekeeping was a bunch of kids (high schoolers) who I’d never trust around my stuff. They were screaming about how they found maggots in a trash can and how one of them hated their job. One was in a bra. Not quite professional. I did feel safe and clean for the most part. I’d never go back.
Business response:
We are working hard to provide our usual high standard of clean, comfortable rooms and will have a new team in place very soon.
Nice, overpriced for what it is Have already posted one review, yesterday, on this property. IT has not shown on Hotels.com website!
Business response:
I did not see your other review but hope you enjoyed a pleasant stay with us even though our rates were not quite to your liking. Thank you for taking time to provide feedback.
This motel is basically an extended stay. We arrived at 5:30 PM and did not have a room as they had not all been cleaned. We waited for the room to become available.
Business response:
We are working hard to provide our usual high standard of clean, comfortable rooms and will have a new team in place very soon.
Not the best The neighborhood was run down. Even though the hotel was designated nonsmoking it smelled of marijuana.
Business response:
We appreciate hearing how we came across to you. Thank you for this feedback so we can make improvements in any areas that we can.
Everything was clean, but I wouldn’t suggest checking in after hours. I showed up at 10pm and we called the on-call person. She said it would be a few minutes. 20 minutes later I had to call back which I had to talk to someone outside of the hotel as she didn’t pick up. 5 minutes later she came out and said they had been overbooked and they were finding rooms, it would be a little bit longer. 15 minutes later another employee comes and checks us in. We had early flights and just wanted to sleep. Waiting 40 minutes to check i... read more
Business response:
We apologize for the long wait to get checked in and hope you'll check us out again for a smoother process.
OK place with management worries Woodspring Suites is really geared toward long-term stay, offering things like a cooktop and large fridge that would be great for those needing a place to hunker down for a week or more. It is also pet-friendly, which can be hard to find. The facilities overall were basic and clean, but it is clear the staff is overworked. We waited 25 minutes before the single desk worker could check us in, and they actually gave us the last available key card, causing the front desk to close while they fetc... read more
Business response:
Thank you for your very thoughtful feedback.
Nothing really notable felt really plain and regular. But it not like its a five star hotel good for what it is
Business response:
We are glad our Simple philosophy met your needs for this stay and we appreciate hearing from you! We hope you’ll think of us the next time you need a basic, super clean, affordable place to stay.
Frequently asked questions about Extended Stay America - Denver - Airport
How is Extended Stay America - Denver - Airport rated?
Extended Stay America - Denver - Airport has a 4.3 star rating with 809 reviews.
When is Extended Stay America - Denver - Airport open?
Extended Stay America - Denver - Airport is open now. It will close tomorrow at 12:00 a.m.