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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair for pricing. They are rentivating good. Access to rooms not convenient. Over decent
Business response:
Thanks for choosing Extended Stay America. We are glad you had a pleasant stay here and that we could meet your expectations at an affordable price. However, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
The room and hotel was clean and smelled fresh. We booked a suite for 6 people. We only had 4 towels and were not allowed any more until we 'traded our used ones in', there were no sheets or pillows for the pullout bed. We had to made 3-4 trips to the front desk for supplies. The breakfast in the morning had 3 muffins and some granola bars. That's it.
Business response:
Michelle, thanks for evaluating your stay. We are glad to read you liked you had a comfortable stay and liked our well-kept property. However, we are sorry that you were disappointed with our hotel policy. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Cool Nice friendly service disappointed there's no ice machine
Business response:
Stephanie, thank you for being our guest at Extended Stay America. We are happy to know you were impressed by the service provided by our courteous associates. Also, please know we receive many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Hotel was clean. Rooms were decent except no amenities ice machines. Soda or food vending in room or on any floor no vending at all. Hospitality was ok. Parking limited elevator an access to up level room limited & no baggage carriers. It seemed more of a weekly apartment then hotel.. But over all it secure quiet and clean. & there in process of renovating so hopefully they'll take in consideration to appreciate short term clients on business an incorporate a lounge & restaurant with other types of amenities of hospitality o... read more
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us and liked our well-kept property, we are sorry for not meeting all of your expectations. We would love for you to experience our updated look and hope you will come back and see us. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Very nice hotel well kept great staff overall wonderful stay here
Business response:
Nicole, thanks for being a guest at Extended Stay America. We are pleased to know you were impressed with our well-maintained property and our service along with our facilities were to your satisfaction. Thank you once more for choosing us, and we look forward to serving you in the near future! Sincerely, Hotel Management
Ok. I will not go back again. I guess I got what I paid for.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Samantha, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Disgusting The beds are not comfortable. Rooms are to small for being a “suite “ chair wouldn’t recline. Bathroom had hair, and money in it so my guess is they don’t clean very well. The outside could use some work. I won’t stay in this hotel again!
Business response:
William, thank you for being our guest. We apologize for the issues you encountered in your room. Your feedback has been discussed with our housekeeping team to be more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,379 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.