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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok lots of people in and out and loud overall it was a good stay for the price I paid for it!
Business response:
Thank you for taking the time to evaluate your stay. We are happy to know that you liked our affordable rates and had a good stay here. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Fair price, not the worst, definitely not best. I feel this hotel started out as a good hotel: nice lobby, decent quality furniture and decor. But I feel the quality of people that started frequently staying here lowered the standards of the hotel. There was hair clogged in the bathroom sink and the tub was not very clean, including some sort of mold growing on the tile wall. My sheets smelled clean and the heater worked well, which is good because the bedding was very thin. The lobby was clean but smelled of marijuana every... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Eh.... The person was rude when i check in .the room was alil dirty and one of the lamps were broken and didnt work . but the room was big and the bed was comfy.
Business response:
Thank you for staying at Extended Stay America. We are glad to read your overall visit was pleasant, but we are sorry for the issues you experienced at the time of check-in and with your room. We have shared your feedback with the respective teams to ensure this does not happen again. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Time at hotel Great bed and kitchen but room was damaged with nail polish
Business response:
Thank you for choosing Extended Stay America. We appreciate your feedback and are pleased that with the exception of a few issues, you liked your comfortable room. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Not the best but acceptable First room had drawers missing and lock protector missing. Moved us to another room which was better but there were stains in carpet, floor didn't look swept, a couple of small holes in the wall, drain from shower missing and hair in shower. Not the greatest but only had so much money to spend and didnt want to have to worry about getting my money back. Complimentary breakfast was a few granola bars. Staff were exceptionally nice and helpful though. Rooms were very quiet and you didn't hear your n... read more
Business response:
Thank you for your review. We are glad your overall visit was pleasant and that you liked our courteous service. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with the respective teams to take corrective actions and ensure a better experience for our guests. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Colorado Adventure It was great I booked my room on my phone and I drove to hotel right away and she checked me in right away very glad because it was snowing and below zero! Very cool room except the heater system was weird probably old needs upgrade it! Otherwise not a bad place expecially if you have a family and staying extended time!
Business response:
Cynthia, thanks for recommending Extended Stay America to others. We are delighted to know you had a great stay with us and that our service and facilities were to your satisfaction. Your feedback is very much appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Muy bien todo Muy bien todo limpio y comodo me encanto
Business response:
Ingrid, thanks for taking the time review our hotel. We are thrilled to know you liked our well-maintained property and had a relaxing stay with us. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Smokey Smell Though all the rooms have a "No Smoking" sign right next to the room number, the smell of smoke lingered in my first room. The kind lady at the desk said she would find me another room. The room change was not that big of deal, but I was so tired from the trip. Changing rooms just meant gathering everything up and shuffling on to another room.
Business response:
Thank you for sharing your feedback. Although you liked certain aspects of our hotel, we apologize for the odor issue you came across in your previous room. Your experience is brought to the attention of our housekeeping department to take remedial measures and avoid such issue going forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Bad stay The room was a mess. Things were falling apart and light switches didn’t work. The counters and drawers had scratches all over them and when I went to go to sleep, I found an orange under my bed. The following morning I went to shower and found someone else’s hair wadded up in the towel. Completely disgusting and unclean
Business response:
Please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We can absolutely do better, and we hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 4.5 star rating with 1,863 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.