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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We wanted to stay / needed to stay a night after I had surgery, but they refused to take cash. When and why would a business refuse cash? Never again.
They charged me twice in the name of security deposit. When I asked they said to talk to their general manager.
Awful experience. The restroom had no toilet paper, no shower items.
Business response:
Dear Ethan, Thank you for sharing your experience. We sincerely regret that your stay did not meet expectations and that essential items were missing upon arrival. This falls short of the standards we aim to uphold, and we understand how frustrating that must have been. Your concerns have been shared with the appropriate team to ensure greater attention to room readiness moving forward. We appreciate your feedback and the opportunity to make necessary improvements. Sincerely, Hotel Management
Rooms were in decent condition, but zero icemaker on the property
Business response:
Dear Melissa, Thank you for taking the time to share your feedback. We are glad to know the accommodations met your expectations in terms of overall condition. However, we regret that certain conveniences you anticipated, such as access to ice, were not available during your stay. Guest comfort is important to us, and your comments help us better understand where we can enhance the experience. We appreciate your input and hope to welcome you again. Sincerely, Hotel Management
Sirty The room was filthy dirty and smelled terrible. There were black hand prints all over the bathroom door and food stuck to the table. The room also smelled very strongly of weed.
Business response:
Dear Jenna, We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve. Sincerely, Hotel Management
FILTHY This was by far the worst hotel stay I have ever had. It was beyond disgusting…so much that I left property early and went somewhere else. It’s not even that the hotel is beyond run down but it was filthy… no excuse for filth!
Business response:
Dear Keith, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience and that you had to leave early. Our hotel is committed to ensuring the cleanliness of all guests, and we will ensure this is addressed appropriately. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Thank you again for your feedback. Sincerely, Hotel Management
I put my elderly father in this hotel after his apartment got damaged by water and they put him in a room with a refrigerator that leaked water for 4 days. We notified them several times and all the maintenance employee said was don’t walk here by the fridge. Finally they switched it out with a good one. Then we asked to be moved to the ADA room as my Dad doesn’t get around well and couldn’t shower. We were told that they would extend his reservation and give him this room the next week but then the Asst Mgr gave it away. He... read more
Business response:
Dear Ken, Thank you for bringing this to our attention. We sincerely regret the challenges your father faced and understand how disappointing this experience must have been, especially given the circumstances. Please accept our apologies for the inconvenience caused and the miscommunication regarding the room arrangement. We are committed to improving our service and ensuring better support moving forward. We hope you will allow us another opportunity to provide the care and comfort your family deserves. Sincerely, Hotel Man... read more
The smell inside the room was disgusting. A combination of dead body and fried chicken.
Business response:
Dear Guest, Thank you for bringing this to our attention. We deeply regret that your recent experience fell far short of expectations. The condition you described is unacceptable, and we sincerely apologize for the discomfort it caused. Please know that we take concerns like this very seriously, and immediate steps are being taken to address the issue. We value your feedback and hope for an opportunity to provide a significantly improved stay in the future. Sincerely, Hotel Management
Business response:
Dear guest thank you for sharing your feedback.
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,655 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.