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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I went to sleep at 1130pm at night and when I went to check in, I was denied - over capacity. Unprofessional - I should have gotten a courtesy call.
Business response:
Dear MONICA, Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you experienced. Ensuring a seamless and accommodating stay for our guests is paramount to us, and we regret falling short of your expectations in this instance. Rest assured, we are addressing this issue internally to prevent any recurrence. Your feedback helps us improve, and we appreciate your understanding. We hope for the opportunity to regain your trust on a future visit. Sincerely,Hotel Management
The first room that I had, the tv remote did not work, had to switch it twice. the room smelled and to top it off the shower was pointing to the celling making it impossible to shower.
Business response:
Dear Daniel, Thank you for sharing your experience with us, and we apologize for the inconvenience you encountered during your stay. It's disappointing to hear about the issues you faced with the TV remote, room odor, and shower configuration. Rest assured, we take your feedback seriously and are taking steps to address these concerns promptly. We strive to provide comfortable and functional accommodations for all our guests, and we regret falling short on this occasion. We hope for the opportunity to make it right in the fu... read more
Worst of the Worst..POOR QUALITY The moment I checked in(I wanted to check out!)I will Not return to this Hotel! My room was filthy,nasty,dirty. It smelled like cigarette smoke,and cheap male" cologne! There was no microwave in the room,the sheets looked like someone had already slept there,and the bathroom sink had male hair and whiskers laying in the sink. This room obviously had not been cleaned and set up for the next person. I could not wait to check out of this place. It is nasty and run down. Parking is a joke. There ... read more
Business response:
Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Sin... read more
Be smart go elsewhere The area in which this hotel is is not a safe area trash all over the parking lot every day oh if you need clean towels, you have to bring them the old towels before they will let you have new towels, like I really want their towels at the front desk continuously wouldn’t recommend this to anybody just go back up the street. There’s a lot of nicer hotels for the same price.
Business response:
Dear Daniel, We're sorry to read about your disappointing experience. Ensuring our guests feel safe and comfortable is our top priority, and we regret that we fell short during your stay. Your feedback regarding the cleanliness and safety concerns will be addressed with our team to prevent similar issues in the future. Additionally, we apologize for any inconvenience regarding the towel exchange policy. We value your feedback as it helps us improve our accommodations and enhance our guests' experiences. We hope to have the o... read more
Very rundown and shabby. Room was pretty grungy and the grounds and area around the hotel are not in good shape.
Business response:
Dear Dan, We sincerely apologize for the disappointment you experienced during your stay. Your feedback regarding the condition of the room and the surrounding area is concerning and does not reflect the standards we strive to maintain. Please rest assured that we take your comments seriously and are actively addressing any maintenance and cleanliness issues to improve the overall guest experience. We appreciate your patience and understanding, and we hope you'll consider giving us another opportunity to provide you with a m... read more
The room we stayed in was not clean there was dirt and whatever else in the bed and behind the tv stand was someone else’s clothes we didn’t have any soap or anything to wash our hands. At first it seemed nice but the longer we were there the more things we saw that were gross and dirty.
Business response:
Dear Natalie, Thank you for taking the time to review our hotel. Providing clean and well-kept accommodations is one of our top priorities; therefore, we sincerely apologize for falling short of your expectations. The issues you described do not align with our usual service standards, and we regret any disappointment caused. Your feedback is crucial, and we will share your input with our housekeeping team to prevent such oversights from repeating. We hope you consider this an isolated instance and allow us to welcome you bac... read more
When we checked and got into our room it was dirty, hand print on the window, floors were dirty.
Business response:
Dear Nancy, Thank you for choosing us. Having a good impression on the first visit is always nice, but we apologize for disappointing you. It is sad to learn of the inconveniences you experienced while with us. Although we make every effort to provide exceptional hospitality in all aspects, sometimes we fall short, and for this, we regret it. Thank you for your time; we assure you that we will address this appropriately. We are very grateful for your patience and hope to have another opportunity to provide you with the outst... read more
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,634 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.