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Extended Stay America - Denver - Park Meadows
- Hotels
- Lone Tree, CO
About this business
Location details
8752 S. Yosemite St., Lone Tree, CO, 80124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I appreciate that the property was able to accommodate me for my stay based on my hours I was going to need to check in. Whoever I spoke with on the phone initially was very kind an attentive and I was so thankful for that. Once I did arrive to my room I noticed a few things that really concerned me; when I was getting ready to shower I noticed there was a wet washcloth hanging from the shower head, then the headboard for the bed has these white spots on the far left, & lastly when removing the covers to go to bed there were... read more
Business response:
Dear Yareli, Thank you for choosing our hotel for your visit to the city. Although we very much appreciate your positive comments regarding our service, we want to apologize for the condition of the room, which fell short of your expectations. We genuinely regret any disappointment you experienced. Rest assured, we will conduct a thorough review with our housekeeping staff to ensure meticulous preparation of each room for our esteemed guests. Thank you again for your valuable feedback; we look forward to serving you better i... read more
I wouldn’t stay here again. The hotel is outdated, the room smelled like cigarettes.
Business response:
Dear Sara,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, particularly regarding the outdated facilities and the cigarette odor in your room. Your comfort and satisfaction are important to us, and we understand how these factors can impact your experience. Please be assured that your comments will be addressed with our team so that we can work toward the necessary improvements. We appreciate your insights and hope you might reconsider staying with us in the future for a be... read more
The location is great but after a long trip to Colorado the last thing you would want is for the front desk to tell you that they gave away your reservation because even though you already paid for the booking and room you technically aren’t “reserved” until you check in. Extremely disappointed and led to me having to sleep in the truck because every other hotel was booked for the night. DO NO RECCOMEND
Business response:
Dear Lucy, Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced with your reservation. We understand how frustrating it must have been to arrive after a long trip only to find your accommodation was unavailable. This is not the standard of service we aim to provide, and we will investigate this matter to prevent it from happening again. We value your feedback and are committed to improving our processes to ensure a smoother experience for our guests. We genuinely hope you will con... read more
Our room was covered in dog hair, the sheets, carpet and even parts of the walls.
Business response:
Dear Casey, Thank you for your feedback. We’re very sorry to hear about the cleanliness issues you encountered in your room. This is not the standard we strive for, and we will address this concern with our housekeeping team immediately to ensure such issues are promptly resolved. Your input is important, and we appreciate you bringing this to our attention. We appreciate your feedback and hope you might consider staying with us again in the future. Sincerely,Hotel Management
Please remove the smoke smell. It made me extremely nauseous.
Business response:
Dear Trenten,Thank you for being our guest and for sharing your feedback. We apologize for the issues you experienced during your stay. We work hard to provide every guest with a clean and comfortable environment; therefore, we apologize for the smoke smell that compromised your experience. Please know that we are doing everything possible to minimize the impact on our guests. We will share your concerns with our staff. Thank you again for your candid feedback, and we hope to welcome you back in the future.Sincerely,Hotel Ma... read more
The hotel staff was not friendly. The beds are hard and the pillows are not comfortable.
Business response:
Dear Jessica,I was sad to hear your experience with us was not to the ESA expectation. I want you to know we will work on this and thank you for the feedback.
Business response:
Let us know how we can do better and thank you for the feedback.
Business response:
Let us know how we can do better and thank you for the feedback.
Frequently asked questions about Extended Stay America - Denver - Park Meadows
How is Extended Stay America - Denver - Park Meadows rated?
Extended Stay America - Denver - Park Meadows has a 3.5 star rating with 1,655 reviews.
When is Extended Stay America - Denver - Park Meadows open?
Extended Stay America - Denver - Park Meadows is open now. It will close tomorrow at 12:00 a.m.