This profile has been claimed by the business owner or representative.
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
At check in we stood and waited nobody there there was a sign that said they were helping someone else. We saw that we walked right by the person to check us in who was outside with her headset on dancing with a guy. She finally came in with her headset still on. Seemed unprofessional.
Perfectly fine. Had to ask for glassware and a blanket but no problems after that.
Business response:
We appreciate your feedback and glad to see you had a relatively good stay. If there is anything that you can think of to ensure that we get a full score next time feel free to contact us at the hotel directly.
Business response:
We appreciate your feedback and if there is anything that you wish to address specifically concerning the aspects of your stay, please contact the hotel directly so that we can make sure that your next stay is better.
Business response:
We appreciate you taking the time to respond and that you seemed to enjoy your stay for the most part.
Business response:
We appreciate you taking the time to let us know how we are doing and would encourage you to contact the hotel directly to give us specifics concerning how we could have done better to make your stay better. Again thanks for letting us know about your experience.
Great room for money!! It's the best deal for the price, place is clean, staff leave you alone, no body is there to bother you. Definitely recommended
Business response:
We appreciate the positive feedback showing that all of our hard work is paying off. We look forward to serving you again in the future.
Ok for price, customer service needs work Horrible front desk service. Acted completely inconvenienced and irritated if you called or came to front desk for anything. Even checking in!
Business response:
I apologize for the service that you received. We will all work on getting better at making sure we are being as accommodating as possible. I know that I personally need to work on this and will encourage other members of staff to remember that without the guests we would be lost. I appreciate you taking the time to give us your honest evaluation and I hope that you return in the future to see how we have improved.
Adequate we chose this hotel for the location and the kitchen. The kids would have liked to have a pool but they survived without one. The room we stayed in was clean and didn’t have any lingering odor. The employee we encountered was helpful and friendly I’m sure we added plenty to his already busy schedule. I was disappointed in the hide-a-bed it was a twin size bed which in itself was not a problem my boys are younger and would have fit fine but the mattress was so poor that the springs poked even the baby and the boys en... read more
Business response:
I appreciate you taking the time to give us your honest opinion concerning your stay and we also appreciate you choosing to stay with Extended Stay America-DTC South-Greenwood Village. I will take your comments and ensure that we do our best to improve upon what we offer to guests. Thanks again for staying and we hope to be able to serve you again in the future.
Alexis was wonderful at working with us when we had any issues. As was any other staff we talked to.
Business response:
Thank you for staying with us at Extended Stay America. Although you had some issues in your room, we are happy our associate Alexis was able to resolve them to your satisfaction. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you again, and we hope to welcome you back again soon. Sincerely, Hotel Management
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 4.3 star rating with 905 reviews.
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.