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Extended Stay America - Denver - Tech Center South - Greenwood Village
- Hotels
- Greenwood Village, CO
About this business
Location details
9253 E. Costilla Ave., Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean but the front desk clerk was a bit "odd". We asked for extra linens and pillows for the pull-out sofa, but all they had was a blanket. No pillows. A jacket worked in the pinch but they did advertise for a sofa bed, which leads one to believe there would be linens for being able to use it.
Business response:
We appreciate your feedback and will take your comments into consideration. We always try to provide the best service to all of our guests and I am sorry to see that we did not provide it to you during your most recent stay. Please let us know if there is anything else that you believe could have helped to make your stay better.
Business response:
We appreciate you taking the time to let us know how we are doing. If you wish to communicate specifics with me I am available at the hotel most days and would love to hear what you think of us directly.
MORE BREAKFAST It was good, room was perfect just waking up to only muffins and coffee and kinda sad
Business response:
John, thank you for sharing details about your experience at our hotel. We are glad you liked your well-kept room and that you found our location to be convenient for your needs. However, we regret our breakfast was not according to your liking. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Best hotel ever everyone was nice and kind very helpful when needed
Business response:
Carrie, thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to let us know how we are doing. I see that you had a moderate experience and if you have a moment I would like to know what we could have done to give you a better experience by having you contact the hotel directly. We appreciate you giving us your feedback and look forward to offering you accommodations on your next stay in the DTC area.
Might call the health department rm 234 I'm seriously thinking of calling the health department on the nasty air vents. Super clogged with dirt, lint, dust. The front desk knew of this too but said there was nothing they could do. This place needs a remodel desperately. Our room key cards kept deactivating. One of our windows had a torn screen and the other didn't have one at all.Very nice staff though.
To check in it took like 1hr no one was on the front desk at all
Business response:
Azucena, we appreciate you taking the time to share your check-in experience. Please accept our apologies for the problems that inconvenienced you during that process. We know a first impression is important, and your comments will be shared with our team to prevent other such occurrences in the future. We encourage you to come back again for a much better experience. Sincerely, Hotel Management
No issues If they have a pull out couch, they should also provide sheets and a blanket in the closet for that amenity .
Business response:
Thank you for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We understand when you realized the bed in your suite was not made up with linens and you had to make the bed after a long travel day. Due to various local city /health dept. codes, the sofa beds are not made up in advance and must be made at the time of useWe hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Denver - Tech Center South - Greenwood Village
How is Extended Stay America - Denver - Tech Center South - Greenwood Village rated?
Extended Stay America - Denver - Tech Center South - Greenwood Village has a 4.3 star rating with 905 reviews.
When is Extended Stay America - Denver - Tech Center South - Greenwood Village open?
Extended Stay America - Denver - Tech Center South - Greenwood Village is open now. It will close tomorrow at 12:00 a.m.