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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice
Business response:
Jesus,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Paul,thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Very good experience excellent service very helpful very clean front decks service and room service was there excellent
Business response:
Thank you for the glowing review of Extended Stay America. We're glad to know you were impressed with our well-kept hotel and that you loved the service provided by our excellent staff.On behalf of everyone here, we invite you to stay with us again the next time you visitUrbandale. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Just ok Service was great at check in, room was clean the hallways needed attention. I did not have warm/hot water for a shower in the morning, so my shower was cool not freezing. Thinking there was something wrong and the front desk was attentive when I brought this up to them at the time of check out.
Business response:
Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and were impressed by the service provided by our courteous associates. However, we are sorry for the inconvenience you experienced. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
The front desk clerk at check in was awesome. I hope his manager knows how friendly and helpful he is.
Business response:
Dorothy, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
The staff were very helpful and nice. Check in was very fast and easy. The room clean and nice
Business response:
Thank you for taking thetime to review your stay at Extended Stay America. We're glad to know you were pleased with the service you received from our superb staff and that you liked your well-maintainedroom.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Noise outside room was horrible made it hard to sleep breakfast was a joke
Business response:
Linda, thank you for taking the time to post a review. We are sorry you were unhappy with our grab-and-go breakfast offerings and for the noise issue you experienced. We wish we would have known about the noise issue as we would had done our best to ensure you are comfortable. Also, your concern has been shared with brand leaders to determine new breakfast choices. We hope we will have the pleasure of welcoming you back to our hotel in the near future to provide you with a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,158 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.