Extended Stay America - Des Moines - Urbandale

Business response:

Nathan, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management 

Business response:

Jesus,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Paul,thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. ​​​​​​​Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We're glad to know you were impressed with our well-kept hotel and that you loved the service provided by our excellent staff.On behalf of everyone here, we invite you to stay with us again the next time you visitUrbandale. ​​​​​​​Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and were impressed by the service provided by our courteous associates. However, we are sorry for the inconvenience you experienced. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management 

Business response:

Dorothy, we are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management 

Business response:

Thank you for taking thetime to review your stay at Extended Stay America. We're glad to know you were pleased with the service you received from our superb staff and that you liked your well-maintainedroom.It was a pleasure to have you as our guest, and we hope to see you again soon. ​Sincerely, Hotel Management