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Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall I'd say really very good but the elevator and main stairway were dirty and grimy which lower the overall experience. The room was excellent but it's the fine details about the rest of the facilities were discouraging.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you had a pleasant stay and that you enjoyed the convenience of your room. Your feedback about the stairway and stairway is shared with our housekeeping team to be more diligent going ahead. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Great location and great employees. I had some issues with the doors on the first two rooms but that got immediately solved. Bryan was also very helpedful in my questions and at checkout. The location was very convenient, next to I35 nd a Casey's for gas and snacks.
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our convenient location close to many destinations which made for the highlight of your stay. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
I like the kitchenette, thanks. Staff was very accommodating.
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked having a fully-equipped kitchen and that our associates took good care of you. Your comments will be shared with the entire team. Please revisit us in the near future. Sincerely, Hotel Management
Great service-Clean-Comfortable-Very Accommodating When checking in Marshall, the desk clerk, was incredibly helpful by telling us how long it takes to get to our selected activities. He seemed to really like his job and it showed, a nice reflection on the hotel. Michelle another employee was very pleasant as well as Ryan the hotel manager. Great staff. Rooms were clean, comfortable, bed and pillows comfy. Nice to have some conveniences of home in the room. Easy to get to, right off the interstate. Another serendipity.....a ... read more
Business response:
Jean, please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your kind compliments will be shared with the associates you mentioned! Thanks once more for the recommendation. We look forward to seeing you again soon. Sincerely, Hotel Management
Shelly and the hotel were great!
Business response:
Thank you for the excellent review of Extended Stay America. We're glad to know you loved our well-kept property and that you were impressed with the service provided by Shelly. We will share your compliments with her. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,180 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.