This profile has been claimed by the business owner or representative.
Extended Stay America - Des Moines - Urbandale
- Hotels
- Urbandale, IA
About this business
Extended Stay America Hotel Des Moines - Urbandale is located at 3940 114th St, Urbandale, IA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3940 114th St., Urbandale, IA, 50322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent bare bones hotel . Free coffee and oatmeal
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Place was clean. Staff was nice. No ice machine. Bed and pillows too firm. Advertised free breakfast which was hot water and packets of plain oatmeal and a granola bar.
Business response:
Thank you for being our guest. Although you liked our well-kept property as well as friendly staff, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Also, we wish we had the opportunity to address the problem you had with the bed while you were here as we would have done our best to ensure you were comfortable. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore,... read more
Just a very decent affordable place. Everything was in good condition, clean, and the staff were nice.
Business response:
Thank you for including Extended Stay America in your travel plans. It is good to know you were impressed with the great service delivered by our associates and that you found us to be a good value. We appreciate your business and hope you will be back to see us on your next visit to this area. Thank you again! Sincerely, Hotel Management
Breakfast? Hotel was fine! The problem is with the advertised breakfast. Muffins and coffee are not breakfast!
Business response:
Gary, thank you for making Extended Stay America a part of your travel plans. We are glad to know you had a pleasant time with us, but we regret not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Handy to activity, friendly efficient lady at front desk.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Good stay Very nice property
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was a pleasant one. We hope you will give us another chance to exceed your expectations on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - Urbandale
How is Extended Stay America - Des Moines - Urbandale rated?
Extended Stay America - Des Moines - Urbandale has a 4.3 star rating with 1,145 reviews.
When is Extended Stay America - Des Moines - Urbandale open?
Extended Stay America - Des Moines - Urbandale is open now. It will close tomorrow at 12:00 a.m.