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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
It was very good and superb location. Breakfast was little unexpected though. But otherwise it was a pleasant stay.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and loved our ideal location. We will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
What I really enjoyed about the property was that it was basically an apartment and having the full kitchen was really nice to have. The only downside was that the bathroom wasn’t finished and you could see the dry wall. The other thing was that the overall cleanliness wasn’t very good for there were some bugs in the room.
Business response:
Thank you for staying at Extended Stay America. We are glad to see you liked our apartment-style room and that you had a pleasant visit. However, we regret the cleanliness issue you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Thank you for being our guest. We look forward to your next visit! Sincerely, Hotel Management
It was an okay place if you use it for what it is intended. I was expecting more of a place like a Residence Inn by Marriott, but it is a place where long term workers stay for months. It worked fine but not what I was looking for. My fault, they were very nice. It is minimal for sure.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are happy overall you enjoyed your stay at our hotel. Your comments are appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
Pic had pool, pooled filled in, no real breakfast options, toilet plugged up,multiple times. no plunger , not enoough parking, were trailer's and trucks taking up multiple spaces, had to park along side curb, behind a trailer with no truck that sat all weekend in the way
Business response:
Thank you for taking the time to share your feedback. We regret your disappointment with our breakfast and apologize for the issues you faced in your room. We have a duty to follow the processes in place to ensure each guest suite is well maintained. Your comments have also been shared with the entire team to ensure we meet the high standards you expect from our brand every single stay. Thank you again for being our guest, and we hope you will give us an opportunity to make this up to you on a future visit. Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.