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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
You get what you pay for Older Hotel, area is quite but not necessary the other guests, also looks like some rooms might be nicer than others. Could be worth it for a long stay but for 4 night there are other options in the same price range with nicer rooms, only reason I went there was because I had some colleagues already there.
Business response:
Gauthier, thank you for choosing our hotel. We are sorry our accommodations did not meet your expectations and regret the inconvenience caused. We have suites of different sizes, configurations, and rates available so we will be happy to reserve the suite of your choice during your next visit. Thanks again for your review, and we hope you and your colleagues will stay with us whenever you visit this area. Sincerely, Hotel Management
Comfortable beds and pillows. Very spacious and lots of seating.
Business response:
Jessica, thank you for choosing Extended Stay America. We are glad to know how much you liked our comfortable beds and the great condition of your room. It is important that our guests enjoy a relaxing environment, and we appreciate you highlighting the many positive aspects of your stay. We appreciate your feedback and look forward to accommodating you in the future. Sincerely, Hotel Management
Great value and service Great value and service. Bed not as comfy as I would like but not terrible. Very clean and room appeared recently remodeled.
Business response:
Katie, thank you for sharing your delightful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. We are so pleased that your experience was positive and that you found us to be a great value. Please visit Extended Stay America soon for another memorable visit. Sincerely, Hotel Management
Very spacious clean .. great price for 3 people
Business response:
Tammy, thank you for taking the time to share your impressions of our hotel. We are glad that you found us to be a great value. We love being able to provide our guests with comfortable accommodations at a fair price. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
the location was optimal for reason i was in town great location in general
Business response:
Thank you for the review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay with us. We look forward to your next stay. Sincerely, Hotel Management
Booked on Hotels.com, chose pay at property, was informed upon arrival cash is not accepted, carried everything back to the car to go put cash on a card at walmart (only a mile away thankfully!) When I once again arrived, waited patiently to start the check in process again. apparently there are no restrooms to use even if youre a guest other than your room's, finally got checked in after over 1/2hr later (hotel was not busy mind you). Other than miscommunications (or lack of communication), the rest of thr stay was fantasti... read more
Business response:
Thank you for being our guest at Extended Stay America. We are sorry for the inconvenience caused because of our payment policy and regret your room was not ready when you arrived. Despite this, we are glad to know you were impressed with our refreshing accommodations and you also appreciated our courteous associates. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 3.5 star rating with 1,423 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.