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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
the location was optimal for reason i was in town great location in general
Business response:
Thank you for the review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing to stay with us. We look forward to your next stay. Sincerely, Hotel Management
Booked on Hotels.com, chose pay at property, was informed upon arrival cash is not accepted, carried everything back to the car to go put cash on a card at walmart (only a mile away thankfully!) When I once again arrived, waited patiently to start the check in process again. apparently there are no restrooms to use even if youre a guest other than your room's, finally got checked in after over 1/2hr later (hotel was not busy mind you). Other than miscommunications (or lack of communication), the rest of thr stay was fantasti... read more
Business response:
Thank you for being our guest at Extended Stay America. We are sorry for the inconvenience caused because of our payment policy and regret your room was not ready when you arrived. Despite this, we are glad to know you were impressed with our refreshing accommodations and you also appreciated our courteous associates. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Good things. Always happy to find a pet friendly hotel. We arrived later than midnight, but they still got us settled into a room quickly. We needed a late check out and they could accommodate us somewhat and did allow us to leave luggage while we needed Emergency Car Repair. A Firestone with Sunday service is within walking distance. The location was convenient to West DesMoines and Des Moines. Not so good: We used the pullout bed in the room and the mattress was quite stained. The kitchen facilities were nice, but we had g... read more
Business response:
Marcia, thank you for sharing your experience at Extended Stay America. We are delighted to know you liked our convenient location and that you had a pleasant experience at our hotel. However, we regret the discomfort you had with the sofa bed. We also regret knowing you did not like our breakfast. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Spacious stay! The gentleman at the front desk was great! We felt welcome.
Business response:
Austin, thank you for your wonderful comments about Extended Stay America. We are glad to hear that we were able to impact your experience so positive, and you especially liked our front desk associates. We greatly appreciate the rave review and look forward to welcoming you back soon. Sincerely, Hotel Management
Great room quite location should have higher ratings on web site
Business response:
Thank you for your feedback about your stay at Extended Stay America. We are glad our clean, comfortable rooms and convenient location was perfect for your needs. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We appreciate you being our guest and hope to welcome you back soon whenever your travels bring you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 935 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.