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Extended Stay America - Des Moines - West Des Moines
- Hotels
- West Des Moines, IA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Westown Pkwy., West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
Service was very poor there was never any employees around
Business response:
Thank you for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Great stay. Excellent bed. Good location. Will stay again
Business response:
Thank you for being our guest at Extended Stay America while here to attend a conference. It was a pleasure knowing you had a great night’s sleep in your cozy bed and that our location was convenient for you during your stay. Your business is appreciated, and we look forward to seeing again soon. Sincerely, Hotel Management
Love having a kitchen and being able to cook a meal and they provide all cooking utensils. Made for a great day.
Business response:
Thank you for the comment about your stay at Extended Stay America. We are delighted to know you loved having a fully-equipped kitchen to cook your own meals which made for a comfortable stay with us. Your review is appreciated, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
The hotel was clean. There was no ice machine on premise and no hair dryer.
Business response:
Thank you for reviewing your stay. We are glad you liked our well-maintained property. For your information, a hair dryer is kept and available at the front desk, and our team gladly delivers it to your suite upon request. We value your feedback and hope to see you soon on your next visit this way. Sincerely, Hotel Management.
Staff at front desk was very friendly and helpful!
Business response:
Thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Des Moines - West Des Moines
How is Extended Stay America - Des Moines - West Des Moines rated?
Extended Stay America - Des Moines - West Des Moines has a 4.1 star rating with 925 reviews.
When is Extended Stay America - Des Moines - West Des Moines open?
Extended Stay America - Des Moines - West Des Moines is open now. It will close at 11:00 p.m.