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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were friendly and always available and helpful. Room was very basic but very clean. The common areas (hallways, elevator, stairs) could have been cleaner. Overall, though, it was a sufficient and comfortable stay, especially for the price.
Business response:
Dear Heidi, Thank you for sharing your feedback with us. We’re delighted to hear that our friendly and helpful staff made a positive impression during your stay. It’s great to know you found good value for the price and that your suite was kept clean and comfortable. We truly appreciate your comments on the common areas, and we’ll review them with our team to keep improving. Our housekeeping staff works hard to maintain high standards throughout the property, and your feedback helps us do even better. We hope to welcome you ... read more
Updates could go a long way Clean and cost effective, but updates are needed. refrigerator, countertops, bathroom, keycard system are all in need of updates.
Business response:
Dear Amber, Thank you for sharing your impressions. We are glad the property met your expectations for cleanliness and value, and hope you had a pleasant stay. Your observations are also greatly appreciated, as they help guide our ongoing improvement efforts. Our team is continually assessing opportunities to enhance comfort and functionality throughout the property. We value your insight and look forward to providing a more refreshed and enjoyable stay in the future. Sincerely, Hotel Management
The room showed some wear-and-tear, like the tear in the carpet and signs of wear around the woodwork. But, the bed was comfortable and the locks on the door made me feel safe.
Business response:
Dear Mary, We’re glad to hear that you had a comfortable stay at Extended Stay America and felt secure throughout your visit. Knowing our guests can relax and rest with peace of mind is precisely what we strive for. We also appreciate your kind recognition, and our team will be delighted to know their efforts made a difference in your stay. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Non-smoking room with many signs noting “No Smoking”, yet the room obviously had been smoked in by the previous occupant. When we first checked in, the windows were open and the A/C was on high, but we were met with the very strong smell of cigarette smoke in the room. Room could have used a more thorough cleaning. Bed and pillows were very comfortable, and the climate control was very consistent in the room.
キッチンに鍋、フライパンなどは全くなく、皿、コップもありませんでした。 泊まるだけと思い、3日間我慢は出来るレベルでした。 チェックインの際に、受付の方はずっと電話で話しており、最後まで何も説明なしでした！
Room was very basic but exceptionally clean and comfortable, only 3 pillows.
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 3.2 star rating with 1,524 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.