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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For me, it was adequate for my 4nite stay. I did not plan to spend many waking hours in the room. The bathroom had not been cleaned prior to my arrival (i,e., 1/2 used shampoo bottle & 1 used bar of soap). Only a thin blanket & bedcover for warmth (the low temp was in the low 40s). The bedside wall sconce lamp was not functioning. The window heater worked well. The 1irst floor room was quiet. There were some sparse breakfast items available (hot cereal choices), but since I was meeting people for meals, I didn’t partake. The... read more
Business response:
Dear Guest, Thank you for sharing your feedback and for noting aspects of your visit that were suitable for your short stay, including the quiet setting and the flexibility offered at departure. We sincerely apologize that the preparation of your accommodations and in-room conditions did not meet expectations, particularly regarding readiness and comfort during cooler weather. These concerns are important and have been shared with our team for review and corrective action. We also regret any inconvenience caused by maintenan... read more
Not bad at all
Business response:
Dear Guest, It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
No
Business response:
Dear Guest, Your stay with us is appreciated, along with your taking the time to leave your rating. We are here to ensure you have a pleasant stay every time; therefore, we regret not meeting all of your expectations. We'd be delighted to have you return so you can experience the outstanding hospitality we are known for and that you deserve. Sincerely, Hotel Management
This might have been the worst breakfast menu I've seen in the hotel that serves breakfast
Business response:
Dear Guest, Thank you for sharing your thoughts about your recent stay. We appreciate all guest feedback, as it helps us better understand individual preferences and expectations. We understand that the morning selection did not leave the impression you had hoped for. Our team continues working to provide convenient options for travelers looking for a simple start to their day. We’re glad you chose to stay with us and hope there were other aspects of your visit that added comfort and convenience to your trip. Your comments a... read more
There was no coffee machines in the room, which was a big inconvenience
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 3.2 star rating with 1,619 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.