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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Extended Stay America Hotel Detroit - Ann Arbor - Briarwood Mall is located at 1501 Briarwood Cir, Ann Arbor, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Passable but needs improvement We had an overnight stay. Staff was friendly, welcoming, and helpful. It was a quiet too. The hotel shows signs of its age and could use updating or spruce up. My main disappointment was the cleanliness. The surfaces had residue on them and floors had debris as if the were not swept. It was as if housekeeping skipped the easy cleaning tasks.
Business response:
Dear Jennifer, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our hotel was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management
Staff is so considerate and friendly, makes a big difference after a long rough day
Business response:
Dear Jeff, Thank you for your kind words about Extended Stay America's considerate and friendly staff! We understand the importance of a warm welcome, especially after a long day. Your positive experience is our goal, and we appreciate your acknowledgment. We look forward to providing you with the same excellent service in your future stays.Sincerely,Hotel Management
Wonderful wonderful staff!!! As much as your room and price and location are important, so are the staff where you’re staying too. Hospitality 10/10 every staff member from the maintenance guys to the housekeepers and front desk staff were all so welcoming. They made sure my pup and I were well taken care of throughout our stay. They are running a great place here!!! Wonderful team 😊 😊 Great job management!!!
Business response:
Dear Tracie, Thank you for the excellent review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you and your furry friend enjoyed your time with us. Attentive service supported by comfortable accommodations is what sets us apart, and it truly means the world to us that you recognize and value these aspects. Our guests are like family; without you, we wouldn't be able to do what we love daily. Thank you for making this possible for so many of our dedicated and faithful team members. Th... read more
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 4.2 star rating with 896 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.