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Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
- Hotels
- Ann Arbor, MI
About this business
Extended Stay America Hotel Detroit - Ann Arbor - Briarwood Mall is located at 1501 Briarwood Cir, Ann Arbor, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel is old but the room was very clean.
Business response:
Dear Rose, Thank you for your feedback. We’re glad to hear that you found the room very clean, as we prioritize cleanliness in all our accommodations. While our hotel may be older, we strive to maintain a comfortable and welcoming environment for our guests. Your comments are appreciated, and we’re always looking for ways to improve our facilities. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
There were tiny bugs in my room. I got bitten here and there. I think the hotel is not to be blamed since it has clean bedsheet. The bugs should have came with the pets from previous clients. I got my rest of days refunded. Really need to check those pets before letting them move in.
Business response:
Dear Huihong, Thank you for sharing your feedback. We're sorry to hear about the inconvenience you experienced with bugs in your room. While we strive to maintain a clean and comfortable environment, we appreciate your understanding that such issues can occasionally arise. Your concerns about pet-related matters are noted, and we will review our procedures to ensure a better experience for future guests. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing exce... read more
Nice hotel, nice surrounding area. Elevator was out of order but we were on first floor so didn't affect us. Breakfast consisted of coffee, packaged muffins and nutri grain bars. Quick and handy though. Good restaurants in the area.
Ann arbor No elevator!. Fan inbathroom so loud. It couldn’t be left on while I showered. Trash piled up in all the hallways.
Business response:
Dear Cheryl, Thank you for sharing your feedback. We apologize for the inconvenience caused by the lack of an elevator, the loud bathroom fan, and the trash in the hallways. We are addressing these issues to enhance the comfort and cleanliness of our facility. Your input is valuable, and we are committed to making improvements based on your experience. We appreciate your comments and hope to provide a more satisfactory stay in the future. Sincerely,Hotel Management
Very nice place! And staff
Business response:
Dear Warren, Thank you for your positive feedback! We’re delighted to hear that you enjoyed your stay and found our staff to be attentive. Your satisfaction is our top priority, and we’re thrilled to know we met your expectations. We appreciate you taking the time to share your experience and look forward to welcoming you back to Extended Stay America for another pleasant visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Ann Arbor - Briarwood Mall
How is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall rated?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 4.2 star rating with 855 reviews.
When is Extended Stay America - Detroit - Ann Arbor - Briarwood Mall open?
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.