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Extended Stay America Hotel Detroit - Ann Arbor - Briarwood Mall is located at 1501 Briarwood Cir, Ann Arbor, MI. This business specializes in Hotels & Motels and Other Lodging.
1501 Briarwood Cir., Ann Arbor, MI, 48108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice location close to the mall The hotel is nice but the staff was curt and not exactly welcoming...the last day was marred because of power failure but this was not in their control.
Business response:
Hi there, The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that our staff was not as welcoming as they should have been. To prevent this from happening again, my team is reviewing our customer service standards and reviewing our expectations. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
concerned I thought the hotel experience was okay,except come checkout time in the morning a gentleman told us that we owed an additional 89 dollars,we explained that we already paid and he said we should be ok.Just waiting to see if my credit card gets an extra charge for nothing.
A good place to stay for families Wonderfully helpful staff, room was clean and adequately supplied with crockery and cooking utensils.
普通 料理好きの人には向いてるキッチン付きでした。 わりと広めの部屋でした。 周りは特に何もありませんでした。
Supportive and friendly people Manager was so helpful and super friendly, even she kindly took me to the destination because cab did not appear (I waited for 30min).
The shelves where I was supposed to put my clothes were not very clean. The hotel gives a little bit the feeling that it was used for a while by low income people who were a bit harsh on the rooms. Nevertheless, it is still a great place to stay: spacious rooms, helpful and friendly stuff, nearby mall, a convenient bus that takes you easily to downtown. There is even a near by stop of the Michigan Flyer, so it is very easy to get to the airport. Overall I was happy with my experience.
Exactly what I was expecting I needed a basic hotel. I wasn't disappointed. Room smelled a bit of old smoke. Front desk staff was helpful and pleasant. Couldn't have asked for a closer location to shopping.
Reasonable Price I enjoyed my stay here as it is located in a convenient spot. The staffs are friendly although not many on site. Internet connection fee is nothing. You should bring your own soap and shampoo. Cleaning is not included, but I think it is OK with this price. Avoid game days as the fee easily doubles.
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall has a 4.2 star rating with 895 reviews.
Extended Stay America - Detroit - Ann Arbor - Briarwood Mall is open now. It will close tomorrow at 12:00 a.m.