Extended Stay America - Detroit - Ann Arbor - Briarwood Mall

Anonymous 

on Expedia

14 years ago

Very (very) dirty... Ugh. Had to find a last minute hotel in Ann Arbor and this one was one of few available (and high $ at that). I've been to I think 3 extended stay hotels prior to this. Two were nice enough, and one not so much. This was the worst of the lot. Very dirty, sticky floors, hairs, etc. Won't describe the bed. Sort of that "bargain rate city motel" feel for a much higher rate. Maybe I had a bad room, but the whole vibe of the place was not clean. Front desk staff were pleasant enough though. 

Nymom 

on Expedia

14 years ago

Only for the desperate good location completely offset by no frills atmosphere. Hard pillows and mattress, unexplained pipe noise in the middle of the night that woke us. Room smelled like cigarette smoke. Bathroom door would not close. At least it was close to campus. 

Scottmphoto 

on Expedia

14 years ago

ESA Not for me I stayed at the ESA in Ann Arbor while shooting a wedding in the area. So I needed a place with some room to spread my gear out and that would be secure. That was fine with this hotel. However, it was the little things that were really missing here. They did not have shampoo, which was annoying. The room was not clean (hairs in bathroom, lint balls in the carpet, etc). The ironing board leg was bent (so it was very low) and the slip cover kept coming off. When I called, they could not help me. The iron kept ra... read more

Anonymous 

on Expedia

14 years ago

poor quality sheets While the rest of the room seemed clean enough, the bed sheets looked to be 25 years old- at first I thought they hadn't been changed from the previous guest, but then realized they were old and used up. 

Anonymous 

on Expedia

14 years ago

ESA Detroit-Ann Arbor They did not have my reservation in their system. Thank God I printed a copy of your confirmation and had with me. Desk lady at ESA spent 20 minutes on the phone with [...]and I was finally allowed to register. I didn't need that after a long hot work day and a 200 mile drive to get there. 

Anonymous 

on Expedia

15 years ago

Stay away if you have allrgies! The room was not cleaned well, there was 1/8 inch of dust on headboard of bed and bedside lamp. The walls seemed paper thin as every little noise could be heard. Don't plan on a good nights sleep as the freeway next to th hotel could be heard all night and it sounded like other hotel guest were having an all night party. 

tl 

on Expedia

15 years ago

Not impressed Refrigerator had bad compressor. Noise all night. Alarm clock went off every hour. 

dee 

on Expedia

15 years ago

not at all what the website looked like. just not a comfortable inviting experience at all.