This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was still garbage from previous visitor in my room. This in the refrigerator. Tv didn’t really work and the wrong kind of room the bed was not what I requested but better than most
Business response:
Bianca, it is disappointing to learn that your room was not well-prepared at your arrival and that the TV did not work correctly. We have shared your comments with our housekeeping team to ensure this is not repeated going forward. Our maintenance team is working towards resolving the problem with the TV. We also apologize for your disappointment with the bed. Thank you for sharing your constructive feedback with us, and we hope you will give us another opportunity to leave you with a much better impression of our hotel. Sin... read more
Clean and quiet Convenient location to hold my Sunday meeting,Ms Chavon is very observant,runs the place and handles any situation,also the extended customers are quiet.Clean and comfortable Thank yu
Business response:
Christopher, we are pleased to know our location was convenient for your meeting and that you appreciated the service you received from Chavon. She is a valued member of our team, and we will surely share your comments with her. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
... I booked queen bed studio on 8th, my stay was from 20th.. i don't know what happened..when i checked in, the clerk said, unfortunately sold out.. i had to stay at disability room for 6 days. For me it was uncomfortable stay.. the clerk never apologized, otherwise, they told me you have to be at hotel in the morning if you want to change the room.how i could do it? My stay was for business.just manager Shavon apologized, she made me feel better.. she is a great for the position
Business response:
Thank you for choosing our hotel. We are sorry we were unable to accommodate you in the room which you booked and apologize for the service issue you experienced. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. However, on a positive note, we are happy to know you liked the service provided by Shavon. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
The gal at desk was very polite and friendly Room was above my expectation
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our front desk staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,356 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.