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Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like everything including the professionalism and thoughtful staff.
Business response:
Thank you for the glowing review of Extended Stay America. We're thrilled to know you had a great time while you were here and that the service provided by our associates met all your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not a Bad Place for a Weekend Everything was fine. Some things were better than others, but nothing was unreasonable. Things were clean and smelled fresh.
Business response:
Christopher, thank you for staying at Extended Stay America. It is a pleasure to know you liked everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
July stay We arrived late and tried to check in. Waited for someone to come to front desk for about 10 minutes and then went back out to the car. Watched a lady walk in carrying take-out food and wondered if this was our front desk attendant. It was our front desk person. Got checked in and went to the room and the beds were clean but the bathroom has hair in the sink from someone shaving and there was urine on the bottom of toilet. We were so exhausted that we just went to bed. In the morning we tried to check out but no on... read more
Business response:
Thank you for your recent stay and your feedback. We are sorry to read you had difficulties with our front desk, and we did not deliver a fresh and clean suite during your visit. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short. We have shared your comments with appropriate individuals to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the oppo... read more
Water in bathtub wasn’t draining fast enough, Floors dirty,
Business response:
Thank you for choosing Extended Stay America. We are glad you had an overall good stay. However, we apologize for the issues in your suite and will share your feedback with the team to ensure it is not repeated. We value your comments and hope to be your hotel of choice on your next visit this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,309 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.