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Extended Stay America - Detroit - Canton
- Hotels
- Canton, MI
About this business
Location details
2000 Haggerty Rd., Canton, MI, 48187, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just OK Room smelled a bit off, sort of musty but was clean. Bathroom sink drain leaked (put the trash can under it or just used the kitchen sink). Property was fairly quiet until a guest moved in next room, then realized could hear talking and moving around. Grab and go breakfast was coffee (with only sweetened Coffee Mate, no regular milk or creamer, ended up drinking black or going out for joe), packaged muffins or granola/breakfast bars, some hot cereal). Was an OK location close to restaurants, shopping and gas stations... read more
Business response:
Thank you for taking the time to share your review online. Although you had an overall pleasant stay with us, we apologize that you experienced so many difficulties when you were here. It is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
Good value, clean room and comfortable bed. Would like side chair to be a bit larger
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and were happy with our affordable rates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean will go back if need to......................
Business response:
It was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team and to your next stay with us soon. Sincerely, Hotel Management
Business response:
John, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Christine, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Staff, service and cleanliness rated very well. Surprised that the breakfast offerings were so minimal. I expected at least bagels or muffins, yogurt and cereal. Overall, we would stay here again.
Business response:
Michele, thank you for choosing Extended Stay America for your stay. We are glad to read that you liked our well-kept property and courteous associates. However, we are sorry that you were unhappy with our breakfast offerings. It is great that this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Aaliyah, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
RAS The 6 day stay was not horrible. However...their version of a breakfast is a joke! And most patrons of the property agreed. When you book a room for a week at $82 per night...you expect...when advertised...breakfast. Crunchy granola bars and instant oatmeal and stale burnt coffee does not count as breakfast. Add $10 per day to walk a mile to Bob Evan's for a decent breakfast.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Canton
How is Extended Stay America - Detroit - Canton rated?
Extended Stay America - Detroit - Canton has a 3.5 star rating with 1,309 reviews.
When is Extended Stay America - Detroit - Canton open?
Extended Stay America - Detroit - Canton is open now. It will close tomorrow at 12:00 a.m.