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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yes
Business response:
Dear Guest, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We work hard to provide high levels of serviceand we hope you had a wonderful stay. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Good
No - one night stay, it did not matter
Room smelled very bad like fish it was t as clean as last time I stayed there.
Business response:
Dear Guest, We are sorry to hear that your recent stay did not meet the standards you experienced previously. Cleanliness concerns are not acceptable, and we sincerely apologize for the inconvenience. Your comments have been shared with our housekeeping team to ensure this is addressed promptly and thoroughly. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely, Hotel Management
The staff was friendly and the rooms clean. It’s not really by anything except for more office buildings. During the stay seemed like there were multiple parties happening. Guests in several rooms playing loud music and there were groups of people playing music in the parking lot until 2am.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad that you found your room comfortable and that our staff made a positive impression with their friendly service. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for the noise you experienced during your stay. We take our guests' feedback seriously and would like to let you know that for future visits, our front desk is available around the clock to help make your stay as comfortable as possible. Thank you for... read more
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 3.4 star rating with 1,773 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.