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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Helpful staff
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that our staff was helpful during your stay at Extended Stay America, as providing attentive and supportive service is a top priority for us. Your kind words are greatly appreciated and will be shared with our team, as recognition like this motivates us to continue delivering exceptional hospitality for all our guests. We are pleased that your experience was positive and truly value your support. We look forward to welcoming you back f... read more
Cheap and nice , will return
Ok
They stay was great and the staff was friendly. If you serve breakfast til 9 the area should be stocked until at least 830 so everyone has a chance to grab something.
Business response:
Dear Guest, Thank you for sharing thoughtful feedback. We are pleased that you had a pleasant stay and our team provided welcoming service throughout your visit. However, we regret any concern that kept you from thoroughly enjoying your stay. Our team works hard to maintain a seamless experience and ensure everything is adequately stocked. Your suggestion is appreciated, as ensuring consistent access during service hours supports a smoother morning experience for everyone. We value the insight and look forward to welcoming y... read more
The room had plenty of disappointments
Business response:
Dear Guest, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for the inconveniences you encountered. We cannot thank you enough for your patience and understanding. Our front desk team is always here to assist you. We are grateful for your time and hope you will revisit so we can provide the seamless, exceptional experience that you deserve. Sincerely, Hotel Management
The hotel needs a major upgrade. The staff was nice but the room was old and outdated. There were cars that looked abandoned in the parking lot and people hanging near the main entrance in a way that made you feel unsafe.
Business response:
Dear Guest, Thank you for sharing your feedback regarding your stay. We appreciate your kind words about our friendly team and understand your concerns about the overall condition of the property. Please know that we work closely with local authorities and property security to help maintain a safe environment. Your perspective is important and helps highlight areas that need attention. We hope to have the opportunity to provide you with a more reassuring and comfortable experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 3.4 star rating with 1,793 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.