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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, but noisy small kids making noise! Our stay was nice for the 2 nights we were there. We had a king size bed which was comfortable everything was nice and clean…our room was very roomie…the kitchen appliances were very clean only thing, they didn’t supply any type of dishes or pots & pans… they don’t have an ice machine which is inconvenient as so not having and cups etc… The only problem I had about the stay was the family above our room they had kids… they ran back and forth, & jumping noises all day and night n... read more
Business response:
Dear Glenisha, Thank you for sharing your experience with us. We are delighted you found the room clean, spacious, and comfortable during your stay. However, we sincerely apologize for the noise disturbance from the guests above you. We understand how important a peaceful stay is, and while we do our best to encourage a quiet environment, some noise levels can be challenging to control. Regarding kitchen supplies, we provide them upon request at the front desk to ensure cleanliness and availability for all guests. We also re... read more
I had a great experience! Two staff members made me feel so safe and welcomed! Rooms and property were clean and comfortable. Arev Taylor & Paten Turner are Stella & professional with great customer care!! Thanks!!
Business response:
Dear Antionette, We are thrilled to hear you had a great experience! Our team takes pride in making guests feel safe and welcome, and we are glad Arev Taylor and Paten Turner made a positive impact on your stay. Thank you for your kind words—we look forward to welcoming you back to Extended Stay America! Sincerely, Hotel Management
Was great
The Staff really helpful and nice
Business response:
Dear Tamara,Thank you for your kind words! We're delighted to hear that you had a positive experience with our helpful and friendly staff at Extended Stay America. Guest satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Had issues with the room door, the elevator was very dated. Elevator was noisy and shaky. The staff was very friendly and helpful. The cleanliness of the room could been better, the refrigerator had stain on the exterior. The walls were two different colors, and counters had damage. Overall probably would NOT go back. And wouldn't recommend until they invest in renovation
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 3.4 star rating with 1,758 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.