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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was quick and the room was fine to spend the night. I would stay there again, overnight. But it was just generally beat up. Couldn't hang a used towel in the bathroom because the shelf was broken, Refrigerator worked, but visually had been repaired many, many times. Remote for the tv had no back and was taped together. General dirt, smears, and smudges everywhere, including the elevators.
Business response:
Dear Elaine, Thank you for sharing your comments. We are glad the check-in process was smooth and that your room met your needs for a short stay. However, we sincerely apologize that the condition of the room and common areas did not meet your expectations. Your detailed observations about maintenance and cleanliness have been shared with our team to address these concerns promptly. We are committed to improving the environment and hope to provide a more comfortable stay on your next visit. Your feedback is invaluable in hel... read more
Close to the mall
Business response:
Dear Joyce, Thank you again for your feedback on Extended Stay America. We appreciate your business! Being near the mall is a plus, and we are glad the location worked well for you! It’s great to know that we can offer that kind of convenience during your stay. Whether you are in town for shopping, business, or just a break, we are happy to have you. We hope to see you again soon! Sincerely, Hotel Management
It's a bit run down and the parking lot needs work. The staff was friendly and efficient. It was adequate for our needs.
Clean & comfortable
Business response:
Dear Cheryl, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America. Sincerely, Hotel Management
I had a good stay. But the hallways and elevators had a smell. They could have offered a little more in the breakfast selection.
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 3.4 star rating with 1,758 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.