This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a lot of construction going on at the hotel which was not informed of before the stay
Business response:
Dear Chasity, Thank you for taking the time to review our hotel. We appreciate you mentioning the excellent service you received from our associates. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting all of your expectations. Please accept our apologies for the under-construction concerns you experienced in the hotel. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank ... read more
Clean, good breakfast and nice staff.
Was very unpleased with the "free breakfast"
Business response:
Dear Braylon, thank you for selecting our hotel and taking the time to write a review. We are glad you enjoyed most of your stay. However, we are sorry if our complimentary grab-and-go breakfast offerings did not meet your satisfaction. Your concern will be shared with our Brand Leaders so that they have knowledge of our guests' desires regarding breakfast choices and assist them in determining future offerings. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
The front desk attendant was friendly and helpful. The housekeeper brought a hairdryer when ours was missing from the room. The room was clean, but needs a new dresser and some minor repairs.
Business response:
Dear Deanna, thank you for being our guest at Extended Stay America. We are pleased to read you had an enjoyable stay at our hotel. Our team strives to provide an exceptional experience to every guest. We hope you will consider us next time when you visit this area.Sincerely,Hotel Management
Didn’t like how one of the entrances was blocked off
It's a basic 2 star hotel. Not sure what else to expect.
Business response:
Dear Umesh, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 4.3 star rating with 1,016 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.