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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed felt like it was broken and had a huge sink hole on the side like an 800lb gorilla had slept in it.
Business response:
Dear Renata, Thank you for choosing us. It is good that you had a pleasant time here, but we apologize for the inconvenience caused in the room due to the uncomfortable bed. Let us address this issue so our future guests do not have the same problem. Also, we are instructing our team to further double-check the room before allocating it to the guest. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope to make it up to you on a future visit.Sincerely,Hotel Managem... read more
The staff was nice and it was clean
Business response:
Dear Jessica, Thank you for reviewing your stay at Extended Stay America. We are delighted to read that our staff helped to make your stay even more comfortable. Your response will be shared and celebrated with our entire team as we ensure every guest experience at our property is exceptional. We are delighted to learn you found our hotel so comfortable and spotless. We look forward to seeing you again.Sincerely,Hotel Management
My stay was OK, my room was very clean, but I probably wouldn’t stay here again, the elevators did not work, and the vending machines were broken as well.
Business response:
Dear Guest, Thank you for sharing your recent experience at Extended Stay America. Our main objective is to provide outstanding service and comfortable suites for every guest. Therefore, we are genuinely pleased to read about the enjoyable aspects of your stay, and we appreciate you highlighting our clean rooms. However, we regret the issue with our elevator and vending machines and how this has impacted you. We appreciate you informing us about these concerns so we can address them with our maintenance team and prevent such... read more
Great
No complaints really love the staff here
Business response:
Dear Christopher, Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to know our guests notice and appreciate their efforts. Please stay with us again the next time you visit the city. Sincerely,Hotel Management
I don't have any complaints.
It was ok
Business response:
Dear Angel, Thank you for your recent stay at Extended Stay America. We are happy you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a well-done job. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 4.3 star rating with 1,016 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.