This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The only thing I didn’t like was when they locked the doors after 11 and when you tried to call in, the phone would ring but no one would answer. I had to bang on the door a few times to get back to my room.
Business response:
Thank you for being our guest. We are sorry for the instance you mentioned and regret the inconvenience it caused. Your feedback has been shared with our front desk team to make sure we are consistent with our service delivery. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
It was a little frustrating checking in...but it was rectified. Mrs Lanessa always makes the ending of my trip better. She’s a great asset to the company
Business response:
Adrienne, thank you for reviewing our hotel. We regret the inconvenience you encountered upon check-in, but we are glad our staff took good care of you and made the rest of your stay a positive one. Your compliments will surely be shared with Lanessa. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I’d Do It Again ! It Was A Fun Stay For Me And My Family, And It Was Convenient Because We Where By The Mall So We Got To Explore Around
Business response:
Nicole, thank you for the lovely review of Extended Stay America. It’s an absolute delight to know you and your family had an amazing stay and that our proximity to the mall added to the enjoyment of your visit. It was a pleasure hosting you, and we look forward to welcoming you all back soon. Sincerely, Hotel Management
Great Job during Pandemic Front counter was friendly and attentive. Other than the late night issue with a guest down the hall, my trip was well needed. The fridge didn’t get as cold as I expected, but that’s why they make freezers to make up for it. I’ll be back in two weeks for a week... Thank you for your hospitality:) during this pandemic. Great Job
I'd go back tho... Check in was easy, no waiting & staff was friendly. But the curtain rod in the room was loose & unstable. The maintenance man came right away. It was a little noisy at night & heavy foot traffic during the day. Bed was very comfy & room clean.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are happy to know you were impressed with the service you received from our front desk associates and that you enjoyed the comfort of our beds. However, we are sorry for the noise you experienced from the other guests of the property. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Mana... read more
Business response:
Thank you for rating your experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Great hotel! We had a great stay. Will stay again when in the area!
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Cyrial, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Lovely Me and My fiancé had a wonderful time and will be back to visit again
Business response:
Zandra, we are glad you and your fiance enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay America - Detroit - Dearborn has a 4.3 star rating with 1,016 reviews.
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.