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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For being an extended stay, it was a challenge getting cups and ice
Business response:
Thank you for choosing Extended Stay America. Although from your rating it seems that overall you enjoyed your stay at our hotel. However, we regret your disappointment with our hotel policy. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Excellent and comfortable. It’s in a very great location to do most things near Detroit.
Business response:
Alan, thank you for choosing Extended Stay America. We are delighted you enjoyed your comfortable stay at our hotel. We are also glad you loved our convenient location. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Good visit and easy check in and check out. Staff was very friendly.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates and the excellent service provided to you by them. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
I like everything about the property. What I didn’t like was, the people over my room had kids that ran and stomped until about 2am
Business response:
Thank you for being our guest. We are glad to read you had an overall pleasant visit. However, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest. Sincerely, Hotel Management
I liked the property was located close to the all of places I needed to visit.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Nice clean place to stay and very close to The Henry Ford! I was disappointed that they tried to pass off coffee and granola bars as "Free Breakfast". That's a snack to get you on your way. Fortunately, there are plenty of nice restaurants nearby.
Business response:
Chris, thank you for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our location close to Henry Ford. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
The property is somewhat dated and cheaply furnished, but it was clean. After checking in and unpacking, someone from the staff used their master key and entered my room without knocking. I was undressed and embarrassed. I will not stay there again.
Business response:
Thank you for your review. We are sorry for the inconvenience you had due to one of our staff members. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We will also share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will consider giv... read more
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 4.3 star rating with 1,016 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.