This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly, Helpful staff, Reagan was very nice & freindly. She called me to let me know i has accidentialy made 2 reservations, prior ot my checking in. She cancelled the reservation before i got there, and although I ended up being double charged, they immediatley refunded my monies, with no issues. She also was able to accomodate later check out which worked well. CON: the nght shift didnt set up breakfast in the morning, so my guest & I had to order out. Other than that no real issues, and Id stay again
It was a good stay it was just the lights didn’t work and when I told them they said maintenance came in and only on light on the headboard worked, and when they pulled out the little table it was very dirty behind it they could have put it back so we couldn’t see the dust and debris
Business response:
Dear Jacqui, Thank you for sharing your experience at Extended Stay America, and we apologize for the inconveniences you encountered during your stay. We have addressed your concerns with our maintenance team to ensure all lights are functioning properly and that thorough cleanliness standards are maintained behind furniture. Your feedback is valuable, and we appreciate your understanding. We hope to welcome you back for a more seamless stay.Sincerely,Hotel Management
Old hotel
I liked the staff
Business response:
Dear Alicia, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. Thank you again, and we hope to have the opportunity to welcome you back very soon.Sincerely,Hotel Management
The ladies at the desk are always friendly and polite. They need a few more options for breakfast food.
Business response:
Dear Carmen, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. Your suggestion regarding breakfast options is appreciated and will be considered for future improvements. We strive to provide a pleasant experience for all our guests and look forward to welcoming you back to the Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 3.4 star rating with 1,853 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.