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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Has potential Check in person on arrival was rude. Has a bad smell when walking into building, in the elevator and again into the room. Bought Lysol spray, glade air freshener solid, and glade spray to try and mask the smell in the room, helped very little. Cleaning staff friendly and helpful. Check out person very friendly and helpful. Good location. Across from college. Walking distance to mall.
Business response:
Thank you for your honest evaluation. We are glad our location worked well for you and that you had a pleasant stay overall. However, we apologize for not providing the refreshing accommodations you were expecting upon arrival. We know how critical fresh accommodations are; therefore, we will follow up with our housekeeping staff to make sure we are flawlessly preparing each room for our guests. We will also share your comments with our team regarding the service issues you experienced, and rest assured, we will take the nec... read more
Close to a lot of things
Business response:
Martin, thank you for choosing Extended Stay America and taking the time to highlight our convenient location. It was a pleasure to host you, and we look forward to welcoming you back whenever you are in the area. Sincerely, Hotel Management
Room floors were grimy. One elevator working Not much of a workout room
Business response:
Susan, thank you for staying with us and providing your feedback. We certainly apologize your experience was not to our hotel's high standards. Our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. We also offer a complimentary linen exchange service at the front desk as often as you like. Please accept our apology for the elevator not working correctly, and for the inconveni... read more
good stay the hotel is an older hotel but the price was right and the room was clean and the bed was firm, service was good too
Business response:
Karen, thank you for the review. We are glad you enjoyed our courteous service and immaculate accommodations and that you were able to get a good night’s sleep. We strive to deliver exceptional service every time, so knowing that you were delighted by our efforts is what makes our day. We hope you choose Extended Stay America whenever you return to the city. Sincerely, Hotel Management
Ok stay Check in was really nice elevator needs work room was nice bed was and comfortable .. room was cozy only thing I feel needs work is cleaning the bathrooms better but nice stay
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 4.3 star rating with 1,076 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.