Extended Stay America - Detroit - Dearborn

Business response:

Dejah, thank you for reviewing your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Darren, thank you for choosing us and for taking the time to post a review. We were happy to see from your rating that you had a pleasant stay overall. However, we apologize for the issue you had with your kitchen stove. We will share your comments with our maintenance team and make sure the concern is resolved. We hope to have the chance to welcome you back and provide you with a better experience. Sincerely, Hotel Management 

Business response:

Tamla, thank you for being our guest at Extended Stay America. Although from the rating it seems you had a pleasant stay, we are sorry for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America. We are thrilled to know you had a nice time with us, but we regret any inconvenience caused. We appreciate your business and look forward to your future stay. Sincerely, Hotel Management 

Business response:

Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to this area. Sincerely, Hotel Management 

Business response:

Malik, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management