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Extended Stay America - Detroit - Dearborn
- Hotels
- Dearborn, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
260 Town Center Dr., Dearborn, MI, 48126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1st room assigned smelled of fried food. Front desk clerk promptly gave us a new room without problem.
Business response:
Thank you for your review. We are sorry for the odor you experienced. However, we are glad it was resolved to your satisfaction. We hope this will not stop you from choosing us again and look forward to seeing you soon. Sincerely, Hotel Management
The room was clean and comfortable. The website advertised that they offered free breakfast which they did not. I was traveling with my elderly father and breakfast was one of the reasons I chose this hotel. The staff was not knowledgeable or helpful at all when I asked questions about restaurants and things to do in the area. We had a suite with a kitchenette however were told the hotel did not have plates or silverware. Very disappointing stay
Business response:
Thank you for your review. We're glad to know you liked your well-appointed room, but we're sorry for the poor service you received from our associates and the inconvenience you had due to our dishware policy. We have shared your concerns with our front desk teams to be more diligent with their efforts moving forward. Kindly note, the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. We will also share your feedback re... read more
The hotel was good Amazing
Business response:
Aziz, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff, clean rooms, dismal TV Staff were great. Friendly, helpful, courteous. Room was comfortable. Terrible selection of TV channels. The light breakfast was a joke.
Business response:
Thank you for being our guest. Although you liked our courteous associates and enjoyed your clean and comfortable accommodations, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. We hope the positive aspects of your visit will bring you all back to us for a much better experience. Sincerely, Hotel Management
Nothing,no good chanels on tv ,no pool, had to ask for clean towels
Business response:
We are disappointed to read we were not able to deliver you with a stellar stay. We are sorry for the inconvenience you had. Kindly note, towels along with any toiletries are always available at the front desk and provided to a guest upon request. Your feedback for the television channels will be discussed with appropriate individuals in our organization in an effort to improve our facilities going forward. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Manageme... read more
The hallway smelled like weed. That waas the only negative thing about this hotel.
Business response:
Thank you for being our guest. We regret the inconvenience caused due to the odor issue in the hallway created. Your feedback for the smell is shared with the housekeeping team to do deep cleaning of the hallway. On a positive note, we are glad your overall stay was a pleasant one, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Dearborn
How is Extended Stay America - Detroit - Dearborn rated?
Extended Stay America - Detroit - Dearborn has a 4.3 star rating with 1,076 reviews.
When is Extended Stay America - Detroit - Dearborn open?
Extended Stay America - Detroit - Dearborn is open now. It will close tomorrow at 12:00 a.m.