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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Honestly it wasn't so much the property it was the staff that would keep me going back the motel was clean it is located for convenience but the staff personnel are the best you're going to get
Business response:
Dear Thomas, Thank you for your kind words! We're thrilled that our staff made such a positive impression on your stay. Providing exceptional service is our top priority, and we're glad to know that our team members exceeded your expectations. We truly appreciate your feedback and look forward to welcoming you back to Extended Stay America for another great experience soon.Sincerely,Hotel Management
Very dated mold in the si nk and shower handle carpet was not clean
Business response:
Dear Marsha, Thank you for bringing these concerns to our attention. We apologize for the issues you encountered during your stay, including the dated appearance, mold in the sink, and cleanliness of the carpet. Providing a comfortable and clean environment for our guests is our priority, and we regret that we fell short in this instance. Rest assured, we will address these issues promptly to ensure a better experience for future guests. We appreciate your input and hope to have the opportunity to improve your experience in ... read more
We enjoyed our stay!!!! I believe the front desk gentleman’s name is Carlos, he was AMAZING!!!! He was kind, knowledgeable, and patient!!!! If/when we return we want him to check us in again!!!! He’s the reason we’d return!!!!
Business response:
Dear Letisha, Thank you for sharing your wonderful experience at Extended Stay America! We're delighted that Carlos made such a positive impression on your stay. Providing excellent service is our priority, and we'll surely pass along your kind words to him. We look forward to the opportunity to welcome you back for another exceptional stay with us!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 725 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.