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Extended Stay America - Detroit - Metropolitan Airport

4.2
  • Hotels
  • Romulus, MI

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

30325 Flynn Dr., Romulus, MI, 48174, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2731 reviews
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Chris's profile image
a year ago
Lyle's profile image
a year ago
Brittany's profile image
Brittany 
a year ago

It was clean the staff was friendly. Would stay again 

Catherine's profile image
Catherine 
a year ago

The bed was a little too soft and I heard noise from other rooms and upstairs. Otherwise all was great. Seemed very clean. 

Business response:

Thank you for your feed back and stay safe. 

Nadallaina's profile image
Nadallaina 
a year ago

I like the inside room space but limited parking outside and no amenities. I don’t like the smokes smell when supposed no smoking sign. 

Business response:

Dear Nadallaina, Thank you for reviewing your recent visit to our hotel. We are glad that you had an enjoyable experience staying with us. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived and regret any disappointment caused by the unavailability of amenities. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry you encountered this frustration during your visit. Please know you can notify our front desk on your next v... read more

Chontay's profile image
Chontay 
a year ago

Business response:

Thank you for your time and stay safe. 

Darren's profile image
Darren 
a year ago

It took me over an hour to check in. I was third in line. I already had made a reservation and paid online. At one point the computer system went into night audit and delayed even longer. Agent tried to charge me again for my stay. I requested a late checkout due to the delay in checking in and they would only offer me 30 minutes. The appliances are at least twenty years old so if you’re looking for a place to cook look elsewhere. There was so much rust on the stove top and paint was peeling off the fridge. 

Business response:

Dear Darren, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve! Si... read more

Keith's profile image
a year ago
Randall's profile image
Randall 
a year ago

The nice lady at the front desk when I checked in was very helpful. She was also nice when my 4 year old called the front desk a few times without me knowing. We booked through Expedia and saved a nice chunk of money from the regular rates. 

Business response:

Dear Randall, Thank you for your positive review of Extended Stay America. We're glad the front desk staff was helpful during your stay. We understand that children can be curious, and we appreciate your understanding regarding the calls from your 4-year-old. We strive to offer competitive rates through our partnership with Expedia, and we're happy to hear that you were able to save money on your reservation. We value your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Managemen... read more

Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport

How is Extended Stay America - Detroit - Metropolitan Airport rated?

Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 731 reviews. 

When is Extended Stay America - Detroit - Metropolitan Airport open?

Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.