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Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too smooth
Great experience
Business response:
Karim, thank you for choosing Extended Stay America. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure having you as our guest, and we look forward to accommodating you again soon! Sincerely, Hotel Management
Room was dusty upon entry, flared up my allergies Key stopped working multiple times
Business response:
Thank you for evaluating your stay. We sincerely apologize for the cleanliness issue you encountered in your accommodations and the inconvenience this caused. Please be assured we will address this with our housekeeping team to ensure we are flawlessly preparing each suite for our guests. We are also sorry for the issue you had with the key and will share your concern appropriately to take the necessary actions. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Manageme... read more
No shuttle service on weekends, Had to ask twice for clean towels. Breakfast not good, not enough choices,
Business response:
Ruby, thank you for taking the time to share your feedback. We are sorry for your disappointment with our complimentary grab-and-go breakfast and for any inconvenience you had due to our shuttle service not being available during your stay. Please know this is already mentioned on our website, and we regret you were not aware of this. We hope you will revisit us the next time you are in the area. Sincerely, Hotel Management
The Staff was VERY accommodating, Professional and Friendly. This place was also peaceful and Quiet. I would definitely stay here again!
The man at the front desk when i checked in at 3pm was extremely helpful and friendly. My only complaint would be how small the tv was . But that's it! Great stay will be back forsure!
Business response:
Monica, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The staff was nice, the hotel needs a complete over haul, and the kitchen area was not clean when we checked in.
Business response:
Jamie, thank you for being our guest. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. However, we are sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll ... read more
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 725 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.