This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Metropolitan Airport
- Hotels
- Romulus, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30325 Flynn Dr., Romulus, MI, 48174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was amazing!!! Thank you for a wonderful experience!! 😊
Business response:
Judy, thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests! We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Loved are stay My husband and I plus our dog stood for the night. It was a great stay for us pretty quiet, we all slept great! Room was very nice. I also love that it had a kitchen area. Definitely will book again when we are in the Detroit area.
Business response:
Jessica, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our spotless, comfortable suite and were impressed with our kitchenette facility. On behalf of everyone here, we look forward to welcoming you all back soon. Sincerely, Hotel Management
A fine place to stay for a night This hotel was fine for what we needed, which was a place to stay for one night after going to the Tigers game. However, it's not really a place I'd want to stay again. The rooms are dated and do not look the cleanest. Bathrooms were small and also in need of updating. Lots of people were smoking right outside the hotel entrance despite the posted sign that smoking was prohibited. We were supposed to have a non-smoking room and the room we were first directed to had very obvious cigarette sme... read more
Business response:
Noah, thank you for staying with us and for your candid review. We regret not meeting your expectations with our accommodations and apologize for the concerns you outlined with your room. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We hope you will give us a second chance to deliver the type of experience you should always expect from our hote... read more
Reminds me of a motel inside of a hotel It was ok for a overnight stay
Business response:
Thank you for staying with us and for your review. We are glad you had a pleasant stay and that you were satisfied with our accommodation and amenities. However, we regret any inconvenience you may have had. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean! I was really impressed by the cleanliness of the room. I love how everything smelled fresh and Looked clean. the hallway was the most impressive because in a lot of hotels they have the stale smelling carpets, but not here everything was fresh. Cleanliness is the most important thing to me. ESA Eased my mind here
Nice Hotel Overall the room was very clean. Except the headboard and lamps were not dusted or cleaned. There was just the right amount of clean towels in the room. Greatly appreciated! The beds were clean and made nicely. The lobby is clean and welcoming. Customer service was customer service. There was no pots for the stove. So I guess you would have to ask front desk for them or bring your own. Safety was not a concern. I felt very safe in this area. It's close to the airport, alot of fast food places and stores around the... read more
Business response:
Ashley, thank you for choosing Extended Stay America. We are glad you were pleased with our well-appointed accommodations and with the service our associates delivered. However, we regret not meeting some of your expectations and apologize for the cleanliness oversights you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. Thank you once more for your kind review. Please come back and see us again soon. Sincerely, Hotel Management
Pleased with parkung, laundry and kitchenette. Kitchen sink leaked into the cabinet, in cabinet and under bed found trash/items from previous guests. Linen exchange not explained.
Frequently asked questions about Extended Stay America - Detroit - Metropolitan Airport
How is Extended Stay America - Detroit - Metropolitan Airport rated?
Extended Stay America - Detroit - Metropolitan Airport has a 4.2 star rating with 725 reviews.
When is Extended Stay America - Detroit - Metropolitan Airport open?
Extended Stay America - Detroit - Metropolitan Airport is open now. It will close tomorrow at 12:00 a.m.