This profile has been claimed by the business owner or representative.
Extended Stay America - Detroit - Rochester Hills
- Hotels
- Rochester Hills, MI
About this business
Location details
3576 Market Place Circle, Rochester Hills, MI, 48309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was welcoming. The people staying there would idly chat with me as I would go between my room and outside. Many cute pets around and I was very satisfied with the clenliness of everything. The elevator was a little slow with the door, but reallt shot you to your floor quickly. There were some spots in my room I can tell were patched/painted over after being damaged, as well as some cosmetic damages. Nothing at all that impeeded on my stay. I saw some reviews of the smells in the halls, it just smelt like food. There ar... read more
Business response:
Dear Macy, It’s wonderful to hear you enjoyed the warm and welcoming atmosphere at Extended Stay America, with friendly interactions with our team and fellow guests. We are glad that the cleanliness, breakfast options (including gluten-free oatmeal), and nearby conveniences added to your comfort. Your thoughtful feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay. Sincerely, Hotel Management
Needed a place to stay
Business response:
Dear Carah, Thank you for taking the time to share your experience. We’re glad that our property was able to provide a convenient option for your stay when you needed it. Ensuring that guests have a comfortable and welcoming environment is always a priority, and it’s rewarding to know we were able to meet that need. Your feedback is appreciated and serves as encouragement for the team to continue delivering a reliable and pleasant experience. We hope to have the opportunity to host you again, providing a stay that leaves an ... read more
Overall my stay was good but there were 2 issues. 1.) The people directive me were very noisy, well into the night until like 3am. 2.) There was no in-room coffee.
Business response:
Dear Bethann, Thank you for taking the time to share your experience. We’re glad to hear that overall your stay was enjoyable. We understand how disturbances and the absence of certain amenities can impact a visit, and your observations are appreciated as they help guide ongoing improvements. Ensuring a comfortable and pleasant environment for all guests is always a priority, and feedback like yours is invaluable in maintaining high standards. We hope to have the opportunity to welcome you back in the future, providing a sta... read more
Thanks
It was very convenient
Will be back
Frequently asked questions about Extended Stay America - Detroit - Rochester Hills
How is Extended Stay America - Detroit - Rochester Hills rated?
Extended Stay America - Detroit - Rochester Hills has a 3.5 star rating with 684 reviews.
When is Extended Stay America - Detroit - Rochester Hills open?
Extended Stay America - Detroit - Rochester Hills is open now. It will close tomorrow at 12:00 a.m.