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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome both front desk representative was very nice 👍
Business response:
Dear Shaisa, We're delighted to hear that you had an excellent experience with our front desk representatives at Extended Stay America. Providing exceptional service is our top priority, and we appreciate your kind feedback. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Sincerely,Hotel Management
This place was excellent and Connie made it even better with how hospitable she was. Thanks
Business response:
Dear Paul, Thank you for your feedback. We appreciate your valuable feedback, as we are dedicated to maintaining a high standard of service for our guests. Thank you for the kind comments about Connie. We are lucky to have him as part of our team. It was a pleasure hosting you at Extended Stay America, and we hope you choose to create more great memories with us whenever your travels bring you back!Sincerely,Hotel Management
Brittany was AWESOME!!! She was friendly very helpful she had me sold from the moment I came in. She showed me the room it was very clean. She loves her job and it shows. Excellent communication skills. I have never met a sweet person like her. A blessing to anyone who meets her. She is the definition of A1 customer service. I’m coming back again. Wonderful job you deserve a raise.
The overall stay was great but the room was not very clean the floors were dirty & sticky like it had not been moped and there was what looked like pop on the wall
Business response:
Dear Jesse, Thank you for choosing our hotel. We're particularly pleased that you enjoyed your stay. We have noted your feedback about your guest room lacking cleanliness and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
This is only based on the ACTUAL room!
Business response:
Dear Ariona, Thank you for staying with us and posting a review. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for any inconvenience that may have kept you from having an outstanding stay. We hope you will return for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Great customer service, safe location and very clean rooms.
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 3.5 star rating with 1,737 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.