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Extended Stay America - Detroit - Roseville
- Hotels
- Roseville, MI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20200 Thirteen Mile Road, Roseville, MI, 48066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amazing Customer Service! The staff were excellent! Connie and her crew rock! Mariya was so funny and helpful! They were friendly and kind, helped us at every turn during a tough time for our family. We felt safe and the room was clean and had everything we needed. Beds were very comfortable too! I would return here for the staff!
Overall, nice place No utensils in room as noted in room, but when asked, they promptly furnished them. Did not look at breakfast prior to staying. They have coffee, muffins etc, so that was disappointing, but that error was on me not hotel. Front door is locked, with card access only, at 9:30 each evening due to neighborhood. We did not have any issues while we stayed there for 3 nights. Front desk clerks always friendly and cheerful.
Business response:
Joyce, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with our well-kept accommodations and that you were happy with the service our front desk associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
We were impressed with the friendliness of the staff. The hotel was very clean. We would stay here again. Thanks
Business response:
Kim, thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our outstanding team who work around the clock to ensure a memorable stay for every guest! It was our pleasure to host your visit, and we eagerly await to welcome you back soon. Sincerely, Hotel Management
Beginning to show its age... Facility itself beginning to show its age (25+ years)...Room was showing some wear...updated bathroom/layout needed...Room was clean and comfortable
Other than road construction making it difficult to reach the place, I was very satisfied with my one night stay. Cons: no hair dryer and the TV remote is funky - pretty minor stuff. Pros: the night clerk, Tracy, Assistant GM, was extremely friendly, pleasant and efficient, which took the edge off my frustration with the road construction. I will choose to stay there again when visiting my mother at her nursing home.
Business response:
Alan, thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your overall stay with us and that you were especially pleased with our thoughtful hospitality. However, we regret any inconvenience you encountered. Thank you again for your feedback, and we look forward to your return visit. Sincerely, Hotel Management
Very friendly staff
Business response:
Brittany, thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Decent Stay Our time at the Extended Stay was good. Overall, the rooms were good and the staff was amazing. The only unwelcoming comment I have is that the hallway smelled of dogs, cigarette smoke and sometimes marijuana. I do understand that residents are allowed to have their animals and they may break the no smoking rule but It did place a small damper on our stay. Not terrible but tolerable/good.
Frequently asked questions about Extended Stay America - Detroit - Roseville
How is Extended Stay America - Detroit - Roseville rated?
Extended Stay America - Detroit - Roseville has a 4.4 star rating with 1,032 reviews.
When is Extended Stay America - Detroit - Roseville open?
Extended Stay America - Detroit - Roseville is open now. It will close tomorrow at 12:00 a.m.